[wbill]

And, FWIW, Time Warner isn't a bit better. They hit me up with charges for an old address, months after I'd moved. Then, when I called to get it straightened out, they ignored my repeated requests, and kept trying to upsell me on services for the property that I'd vacated.

Fascinating business model. I've no idea how it works, other than sheer inertia on the consumer's part.

[Principled]

Yeah one of the things that shocked me was that before they could tell me that the incorrect billing was resolved, they tried to get me to re up.

Gobsmacked I was.