However, all employees (both hourly and salaried) are pretty much 100% united on this and even when unions offered to lend a helping hand, they were summarily rejected.
Frankly speaking, the employees have the BOD pinned in a corner. Not only are the employees basically shutting off the revenue flow but they have somehow united the customer base behind them as well. I have personally witnessed shoppers walking up to the doors, speaking with the employees, and then walking away after signing a petition pledging not to shop there again until the old CEO is re-instated. This is absolutely unprecedented.
Again, the employees are not looking for a pay increase nor increased benefits. They are paid in line with what most supermarkets employees in the industry earn so they are not asking to be compensated more than what they are worth.
This is a case that will be taught in business schools for years to come.
Market Basket loyal customers are taping the receipts from their purchases elsewhere to MB’s windows.
Hope the BOD approves the sale Monday.
You’re right, this unprecedented business model is not only going to be taught, but practiced widely, soon.
From what I heard on that Financial Exchange show this morning, they're paid better (I forget the amounts), in addition to the quarterly bonuses and profit-sharing. Lots of their employees have been with them 25, 30, 40 years; their policy is to promote from within. A District Manager called in to Kuhner's show -- he had started a bagger 25 years ago.
Arthur T. visits the stores regularly, gets to know the employees. Sorry I forget the details, but I heard of one employee whose daughter was in the hospital and seriously ill (or injured) and the insurance company was giving them a hard time about some treatment. Arthur T., hearing the story from the employee, said, "If the insurance won't cover it, I will."
A different approach than other supermarkets, kinda the old fashion way where you could actually retire as a butcher and have done pretty decent.
Not only that. But MB never had a company website until the past few weeks! A fan of the store actually set up a fan website and posted the ads and coupons and hours! Talk about loyalty. The guy actually makes so much money from the website via advertising and such he quit his job and does it full time.
I have seen pictures of the customers taping the receipts from other stores to the front doors of Market basket, to show they are taking their business elsewhere.