Obviously you’ve never pay out a large bill because you agreed to do favour for somebody and ended up on the hook for it.
What a miserable life you must lead. Yes, I have done favors that cost me plenty - but I refuse to let small people control my life, my heart or my generosity.
Follow closely here - they have accepted responsibility for his life and safety...why would they be concerned about the jacket?
You obviously rarely fly - I assure you, the airline is not concerned about getting sued for his jacket.
It’s called customer service.
I fly a lot and see them doing this for coach passengers all the time.
You’re wrong.