I have used Macs for many years with no problems. Got a new iMac last January, and although I love it, it has stopped recognizing a couple of my passwords, namely gmail and iCloud. Can’t figure out why. Always happened overnight. I’d shut down in the evening, and next morning upon turning it back on, I had problems. I have no clue!
If you want to do some “self-help” they have the Apple Discussion forums. Just pick the right area and ask the question ...
https://discussions.apple.com/welcome
If you want Apple Support, instead, then go to either one of these ...
Apple Support
http://www.apple.com/support/
Apple Retail Store - Genius Bar
http://www.apple.com/retail/geniusbar/