These companies KNOW the service will be shittier yet they do it anyways.
The company I work for - a Fortune 500 company - is moving the Accounts Payable dept to India. My dept (tax) is all dreading having to deal with this. But the thing is, our AP people were way low on the payscale. I guess working your butt off for 30k a year for 15 years just isn’t good enough.
I think these rich companies should tell their shareholders that they’re going to be a little more patriotic and live with a lesser profit (lower share price), pay Americans to do the jobs, because in the end it’s better for every American. Of course then the money would run screaming to companies that don’t give a $hit about Americans having jobs...so this is why we are in the rotten spiral.