If you call DirecTV and threaten to cancel, they’ll start dealing.
Tel me your story.
They didn’t with me (I paid for my mother-in-laws satellite). I canceled and THEN they called, emailed, called, emailed, called, called, emailed, emailed wanting to know why I cancelled. I explained it to them several times so I assumed they were stupid and didn’t understand English and told them to F off and if they called once more I’d hunt the caller down and run them over with my Batmobile.
I cancelled because they couldn’t get anyone out to update the box to HD for the new TV we bought her. They kept putting it off (rural area near Little Rock, AR) and I finally just cancelled and called Dish. Dish had someone there the NEXT morning.