Free Republic
Browse · Search
News/Activism
Topics · Post Article

Skip to comments.

CHICK-FIL-A LEADS ALL FAST-FOOD OUTLETS IN CUSTOMER SATISFACTION
Breitbart Big Government ^ | June 30,2015 | by WILLIAM BIGELOW

Posted on 06/30/2015 11:47:52 AM PDT by Hojczyk

Chick-fil-A, the Christian fast-food company that is closed on Sundays to honor the Sabbath, ranks at the top of all fast-food companies for customer satisfaction, according to the American Customer Satisfaction Index Restaurant Report 2015.

Chick-fil-A was vilified by LGBT supporters for its CEO’s remarks supporting traditional marriage, but that hasn’t stopped it from topping the list the very first year it was included. Years before the recent Supreme Court decision legalizing sane-sex marriage, Dan Cathy, the CEO, responded to the Supreme Court decision to overturn the Defense of Marriage Act by asserting that it was “a sad day for our nation.”

Not only did Chick-fil-A head the rankings, its score was the highest ever recorded by the survey, despite the fact that the average score among fast food companies dropped almost 4% from 2014. Good service appears to be an antiquated notion, as staff courtesy, the efficiency of checkout or delivery, food quality, and order accuracy all plunged from last year.

Chick-fil-A earned a rating of 86, followed by Chipotle Mexican Grill (83), Panera Bread (80), Papa John’s, Pizza Hut, and Dunkin’ Donuts (78). Subway, at 77, surpassed eight companies tightly bunched between a ranking of 75-72: Domino’s, Little Caesars, Starbucks, Arby’s, Wendy’s, KFC, Burger King, Taco Bell, and Jack in the Box.

McDonald’s trailed badly, winding up at the bottom of the heap with a ranking of 67.

(Excerpt) Read more at breitbart.com ...


TOPICS: Business/Economy; Culture/Society
KEYWORDS:
Navigation: use the links below to view more comments.
first previous 1-2021-4041-42 last
To: Hojczyk
That's because the 98% that aren't gay still like to eat there
41 posted on 06/30/2015 3:19:32 PM PDT by PATRIOT1876
[ Post Reply | Private Reply | To 1 | View Replies]

To: Hojczyk

Chick-fil-A is all about its employees, and they have the best hiring and retention policies out there. If you poll their employees you will quickly find out why they love to work there.

An absence of the “Seven Deadly Sins”, which while it sounds strange on the outside, makes a very enjoyable working environment. There is a corporate and personal aversion to these behaviors, and an attraction to corporate and personal virtue.

You can’t just mouth platitudes, hoping to improve your bottom line, which far too many corporations try to do. And they avoid management practices that are demeaning or dehumanizing.


42 posted on 07/01/2015 5:51:34 AM PDT by yefragetuwrabrumuy ("Don't compare me to the almighty, compare me to the alternative." -Obama, 09-24-11)
[ Post Reply | Private Reply | To 1 | View Replies]


Navigation: use the links below to view more comments.
first previous 1-2021-4041-42 last

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
News/Activism
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson