He violated the courtesy policy by losing his calm. It is not an indictable offense since it isn’t illegal; just against policy. He will be reprimanded and possibly fired for it, but a jury will not be involved. Just fyi...
We will see. Lots of women here in North TX are not happy about what they have seen on these films. And that includes me and many other Whites.
I agree that he should have kept his calm and probably needs additional training, but once he provided his credentials to her and she had the opportunity to call 911 to verify the cop, she still had to comply with the lawful order.