[Trailerpark Badass]

Yeah, I have a very thick skin and become impervious to perceived slights when the petty bureaucrat tyrants have the power to make my life miserable.

Somehow, writing a sternly-worded complaint letter doesn't seem like "payback."

[tcrlaf]

Schipol is a kind of unique place.

“Customer Service” doesn’t really apply, because KLM is basically a huge Dutch Jobs program, more than an Airline.

Think of it as like having to deal with DMV employees that have secured jobs-for-life.