I got into a huge row at schiphol after my flight was cancelled.
The transfer desk guy hand wrote a boarding pass and I wanted something more formal!!!!
I was near shouting at him after 10-15 minutes. Another transfer desk guy came around the desk and I thought I was about to get in a fist fight.
But he quietly said, “I know this looks like we are idiots writing out boarding passes but it will work. Trust me here.”
Defused, I went to my new gate and low and behold, it worked and the gate agents were told in advance to assure me all was OK.
Not sure what caused your issue but I didn’t see the acidity you saw!
Couldn’t be worse than Atlanta-Hartsfield, everybody there has an attitude.
The islamic KLM guy, IMO, had total hate in his eyes, and he called the police.
I was never charged with anything.
I’m a life-long travel industry employee, have dealt with every kind of human idiot that you can possibly imagine in my career, and even I have a story about getting angry at Schipol...