Amazingly, they can build lavish buildings, yet still treat average joe citizen like fecal matter on the street you step over...
I understand their jobs can be drone like dealing many moronic people...
But would be nice to see a smiling face greet you while you are getting service...
“But would be nice to see a smiling face greet you while you are getting service...”
What you’re talking about is good customer service. My experience is the stronger the competition the better the customer service. The weaker the completion, the worse the customer service. No competition means no customer service. Remember what it was like dealing with the cable company when there was no alternative?