” turned the company into pure hell for store employees and the company began to have serious problems because he destroyed their can-do attitude. A culture was created and frozen in place.”
I don’t know how your HD is, or you even go to them anymore, but I hate going to the ones around me. Aside from having a hard time finding someone to help me, especially in paint, I get made them they just driving their heavy fork lift down an aisle and chase everyone away to do this, and then take about 10 minutes to do whatever they came down there to do.
>>I don’t know how your HD is, or you even go to them anymore, but I hate going to the ones around me. Aside from having a hard time finding someone to help me, especially in paint, I get made them they just driving their heavy fork lift down an aisle and chase everyone away to do this, and then take about 10 minutes to do whatever they came down there to do.
That’s the culture he created with his accounting-driven company instead of the old customer-centered culture that made HD great.