Missed a bunch, has to call Sirius Radio, had sent us two bills with two different acct#.
I paid the first bill when I got the second, 45 min. later after much yakking and waiting, got it straightened out but not before they wanted to charge a late fee after transferring and canceling the account I had paid.
We got a new car and in the 2nd year the whole radio had to be replaced because the GPS went out. We has quite a time with Sirius then as they cut our signal, long story I won’t go into, they should have cancelled the original account
then so the poor girl in India with the accent I was having a hard time understanding got an earful when they were going to charge me $34 more dollars, why is everything such a hassle?
I have been putting off calling state retirement for a mistake they have made and health insurance for their mistake and then there is our mortgage company who sent home insurance to wrong place, we get notice from insurance of cancellation, think we get that all taken care of then find out home insurance was paid twice when insurance company sends us a check, mortgage payment goes up as they think there wasn’t enough in escrow, duh!! Don’t even want to call to straighten this one out. Learned from experience when there is a shortage let it roll over, when I have sent it in they end up applying to principle and the fight is on.
Sorry for the rant but we live in the days of incompetence and it drives me nuts!
Amen LG . . . Amen. I deal with these types of things nearly every week any more. Human errors and incompetence are now the norm, whereas they used to be the rare exception.
LOL, same thing here on just trying to get 2 RX’s renewed. Costco faxed them 3 times, then I have to wait forever to talk to someone at the pharmacy. Called Dr.’s office yesterday, more wait, left a message. Called Costco again this morning, nothing there. Called Dr.s office, waited, nurse said she just got message and waiting for Dr. to ok it.
Now I have to go back to Costco. unreal.
Should have asked her if she got Costco’s faxes. Not calling back.
Geeesh
Omigosh LG - you have been/are really going through it! I know what you mean about trying to settle things or get better service. I’ve called various customer support for things and it’s often times someone that I’m sure is in India (or perhaps is an Indian in a support center here, though I think it’s normally the former). I’ve worked in the past around quite a few people from India, but I get on the phone and they have such heavy accents I can’t understand them, especially when many of them speak so quickly. Bless them, they speak English and their native language (and perhaps another one) and I only speak one, but it probably takes twice as long as I have to keep asking them to repeat it. I don’t want to be nasty or make them feel badly, so I usually use the excuse that I’m hard of hearing and so that would they please slow down so I can hear.