Posted on 04/10/2017 7:30:51 AM PDT by grayboots
Assuming no conditions or anything contrary set out elsewhere:
- he wasn't denied boarding, he was forcibly removed from an assigned seat on the aircraft;
- there is a real question of "overbooking" when in fact there may not have been any overbooking but a last minute employee issue which United could have resolved easily by any number of tradional means not affecting passengers.
It is also worth noting the compensation "agreed to" in the event of overbooking was not in some "funny money" script, it was described as comp up to a max of $x,xxxUSD
You’re wrong, they don’t guarantee a specific flight. Read the terms and conditions. They specify compensation if they don’t put you on the flight.
The guy is a lunatic. If he’s really a doctor I would never have him as my doctor. Sucks to deal with airlines sometimes, but that is not the way to go about it. I have been “bumped” both voluntarily and involuntarily, and I was never a wailing child about it. No one should be.
Ofc I like it when I am in no hurry and choose to accept compensation in order to wait for another flight.
If they’d really thought about it they could have used the 4 hour limo ride for their own staff, at least for one of them, and avoided this PR mess.
When I see an incident involving United Airlines, 9 times out of 10, it has to do with one of the regional airlines that United Airlines uses to serve some of their cities. Management and employees are not at all the same as United Airlines!
Actually, flight 3411 is Republic Airlines, which is “United Express.”
Republic Airline Inc., operating as Republic Airline, is a regional airline subsidiary of Republic Airways Holdings that operates service as American Eagle, Delta Connection, and United Express using a fleet of Embraer 170 and Embraer 175 regional jets. It is headquartered in Indianapolis, Indiana.
https://en.wikipedia.org/wiki/Republic_Airline
Call Obama in Tahiti, time for a beer summit!
Oh, the victim’s not black, so never mind.
This video reminds me of when they drug Elian Gonzales out of the closet to ship him off to Cuba.
Wow, I never thought Continental was any good at all. They seemed like the weakest of the majors when I flew them....
Ofc I may be affected by the fact that I was once aboard for an in-flight emergency over the Rocky Mtns. and the Continental crew utterly SUCKED. That’s only one crew, one flight, but it sure did create a terrible lasting impression.
Post 32 explains why.
They no longer offer cash.
When I flew home from LeJeune in ‘83 the airlines offered $100 to take a flight two hours later. I took the deal three times in a row and got home six hours later.
Yes they did choose poorly.
A PR nightmare.
If needed they could have ‘rented’ a small plane to get their crew where needed. In plenty of time for scheduled flights.
I would have taken it too!
"...limo for the airline employees..."
It was a lady screaming on the video about what they were doing to him not the MD.
The company acted like apes. As other posters have said, go down the aisle with cash. Someone would have volunteered. They could have given $1000/seat and not matched the cost of the bad publicity.
It’s one thing to object, even vociferously, but at the point where police/security are ready to drag you off the plane, it is just childish to make them drag you off the plane. A grown-up would go off under his own power and continue to contest the issue legally with the airline.
They have the legal authority to eject anyone from the airline cabin. Making them carry/drag you is just taking it out on the frontline police/security who are not the decision makers. And wailing at all the other passengers is just pathetic. What, is he 4 year old?????? Totally pathetic.
I was on a flight that was "cancelled" solely because there were too few passengers. I was told the cancellation was due to weather conditions at my destination and was denied compensation for my overnight stay. On the shuttle to the hotel I met the three other passengers who were bumped and they were given free overnight stays. I checked with the airport and no flights were cancelled that day due to weather and the national weather service confirmed that weather conditions actually improved when my flight was to arrive. The airline flat out lied to me and when I filed complaints and sought compensation presenting them with the facts they refused me compensation and said a gate agent had made a mistaken in giving the others free rooms. Needless to say I will not fly that airline on the future.
I don’t know, they used to REALLY suck, but then they got pretty good. I know some employees, they were horrified when they had to become United.
It would depend on how open the offer is. It’s good for my next flight, five years from now, I’d still consider it.
Limo hell, rent an econobox from rent-a-wreck and let’em drive. Since when do employees deadheading on a flight get to bump paying customers. Just doesn’t make sense.
When our son was attending San Jose State, he worked as a night manager for Reno Air Express. I am not sure if RAE was part of this Republic Holdings bunch, but I do know that RAE’s parent company was headquartered in Indianapolis. One night the parent co’s overall system night manager called our son to tell him that he needed to leave his post and that ALL of the parent company’s flight operations management countrywide were being forwarded to him in San Jose, CA. Our son was studying “Aviation Management” @ SJS ( which included getting an A&P License) and he told me that RAE paid it’s low-time pilots next to nothing and only paid them hourly for their actual flight time and that the maintenance on the A/C was crappy. I would not fly a regional carrier, ever!
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.