(will have to stop posting/reading again for a while since page loads are running around 3 minutes).
Set thread view and posts to 20 per and about 1.5 second load times.
I'd say start by firing the lousy employee. Fire the manager for not immediately rebuking his lousy employee and serving the police officer, with an apology to him. Write up every employee who could have stepped forward to serve the police officer but didn't, and put them all on probation. Write up the employee who finally, but rudely, provided the officer's meal, and put him on probation, too. Ask them if they'd all like to be replaced by robots.
I have gone to a McDonald’s before with an all black staff and then come back the next time to find an all hispanic staff. It can happen.