It sounds like she was pleading for them to believe her and had all the information to confirm her fears. The writing was on the wall.
She likely gave them her full name, address, phone, SS# and Dr. License #.
She likely told them where to find Cruz, his numbers and his social media names.
She described in great detail the risk he posed and that he had the means to make it a reality. She urged them to act because he was escalating and unravelling further psychologically.
She could not have been more explicit and forth coming in trying to prevent this tragedy.
Maybe she was talking to an FBI robot and it malfunctioned.
Her testimony alone would have established probable cause to arrest this guy and search his premises. They could have put him on ice for couple of days and kept an eye on him to see if he was showing the severe signs of violent mental illness they kept hearing about. Gieven what everyone else who met him over the last two months has said, they could have filed for a civil commitment and restraining order regarding guns. Once they notified the Feds of just the filing of these documents and the return of the warrant this should prevent him from passing a background test. They could have also held the guns they got in the search until the civil mental health hearings had run their course. No school shooting. Ive been practicing law over 30 years and thats always how you dealt with violent nutcases - its even easier now with regard to righteously taking their guns because of all the new laws and regulations that didnt exist in the old days. And this isnt some novel smart procedure done only in Indianapolis, its how they did it and have always done it everywhere, its like Law enforcement 101. Any old time street cops on FR are invited to chime in here. With the incredible amount of specific directed threats, threat of firearms violence and reports of severe mental psychosis, Broward County Sheriffs Department, and the FBI, displayed incompetence on a truly breathtaking scale. If it was incompetence.