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‘Track your ballot like a package’: How technology will smooth the way for November’s mail-in ballot surge
Fast Company ^ | 05-07-20 | Talib Visram

Posted on 05/08/2020 7:29:13 PM PDT by The Spirit Of Allegiance

As part of a string of voting laws signed by Virginia Governor Ralph Northam in mid-April, the state became the 34th in the country whose residents may vote by mail without having to prove that they couldn’t vote in person. Of the remaining 16 states that don’t grant that right, governors and election officials in 11 allowed exceptions during the primaries on account of the pandemic—and if the coronavirus is still lingering in November, might be expected to continue those exceptions.

“Whether they want to or not, all states are going to see a dramatic surge in mail voting this year because of the pandemic,” says Wendy Weiser, director of the Democracy Program at the Brennan Center for Justice. “There are a lot of changes we’re going to need to make to be able to have a safe and fair election.”

States that are relatively new to the process of voting by mail will have to scramble to establish infrastructures to accommodate it before November, and to quell voters’ fears about mail mishaps—both ensuring people get their ballots and communicating to people that their votes were counted. For that, they’ll need intelligent ballot tracking.

While many jurisdictions have systems whereby citizens who vote by mail can see simply if their vote has been counted, those systems fall short of more rounded, intelligent software, run mostly by two companies called Ballot Scout and BallotTrax, which extend the tracking to the entire journey of the ballot. They provide an essential and inexpensive service, experts and developers say, that ensures security and comfort for both voters and election officials. Amber McReynolds, CEO of the National Vote at Home Institute, is actively recommending the adoption of the tools to states that are transitioning to absentee ballots. How does a ballot get tracked?

They systems follow a ballot on its round trip, starting right after it is printed. They trace it as it’s processed by the postal service and enters the outbound mail, ready to be shipped to the voter’s residence. Once a voter receives it and sends it back, they can trace it on its return travels, as it reaches the election office, and has been accepted for counting. At each stage, voters can opt to receive real-time messaging, especially crucial for millennials who may not frequently check their real-life mailbox. Messages arrive in the form of text push notifications, emails, or voice alerts, depending on which option they’ve chosen. [Screenshot: Ballot Scout]

“It’s sort of similar to the way you would track an Amazon package, where you can see where the package currently is in a the mail stream,” says Jessenia Eliza, director of government initiatives at Democracy Works, the nonprofit that designed one of the two major ballot tracking softwares currently available, Ballot Scout.

Systems like Ballot Scout essentially serve as bridges between the voter roll data from the state or county, and the USPS’s Intelligent Mail Barcode data, which is specific to election mail. A given barcode is a series of 65 long and short bars that code for information such as the mailer who it’s sent from, the zip-code it’s going to, and the fact that it’s specifically an election ballot, which gives it more urgency. The software systems analyze the complex USPS data and digest it into information that the voter and election officials want to know at each stage. They provide an administrative dashboard for election officials, plus a public-facing lookup tool for voters. [Screenshot: Ballot Scout]

At every stage of the process, the status updates provide comfort for voters. The very first message, that the ballot is on its way, can simply remind voters that there’s an election coming up, and acts as a nudge for them to update their addresses if necessary. Then, if tracking says a ballot was mailed but it was never received, the voter knows to get in touch with the election office. Steve Olsen, the founder of BallotTrax, a for-profit service that is the other major tracking service, and competitor to Ballot Scout, says it can help retrieve missing ballots, such as the time it helped locate a pallet of ballots neglected at a large post office. “We were able to use this system to actually cure that problem, before those voters were disenfranchised,” he says.

Colorado, one of the five states that vote only by mail, institutes a scrupulous signature-matching process when ballots are received, performed by a team of election judges against past voting records. It’s strict, but Colorado is also one of 11 states that allow voters to “cure” ballots, or fix them, instead of letting them go to waste. Once received by the election office, tracking services can alert voters if the signature on the ballot is missing or mismatched. And it can auto-trigger an immediate notification to the voter to get in touch, or email an attachment with precise steps for “curing” the problem.

The final update is when the notification signals to the voter that their vote has been accepted for counting. “It’s helpful to get that reassurance that the elections division has received it, and that it’s accepted for counting,” says Jocelyn Bucaro, Denver’s current director of elections, emphasizing the boost for voter confidence. It’s not just peace of mind for voters, but also informative for election officials. They can also accurately predict how many ballots they’re expecting to receive on a certain day during election season (some states start voting weeks before Election Day), and so can ramp up their volunteer staff and other resources. The two options

Colorado’s Denver County is the only jurisdiction in the country that has its own in-house intelligent tracking system. The election office developed the tool in 2009 in partnership with a software firm called i3logix, before that company marketed it more widely as BallotTrax. Denver decided to continue managing its system, now called Ballot TRACE. McReynolds, the CEO of the National Vote at Home Institute, who’s also the former director of elections in Denver, mentions a significant additional benefit: during her tenure, the tool also showed an increase in voter turnout. Over the course of four years, Denver recorded 3% higher turnout among people who had signed up with Ballot TRACE. [Screenshot: BallotTrax]

BallotTrax is now sold separately as a “managed software as a service” tool, giving other jurisdictions free rein as to how to handle the software, says Olsen, the company’s president. Among other custom choices, each state or county has complete control over the messaging they want to send to voters, and over what they call their system.

BallotTrax is used in 26 counties in California, where it’s branded as “Where’s My Ballot?,” and several in Colorado, including Boulder, where it’s branded as “Ballot Track.” There, says Mircalla Wozniak, communications specialist for Boulder County’s election division, BallotTrax works closely with the Secretary of State’s office, from which it receives up-to-date voter information. Wozniak says a third of all voters are enrolled in Ballot Track, and that the number grows every year.

[Screenshot: BallotTrax] Ballot Scout, the rival Democracy Works tool, was put into place in late 2016 after numerous pilots with different jurisdictions that demanded better tools for absentee voting. In Florida, one of the “no-excuse” states, a third of the electorate already votes by mail. Brian Corley, supervisor of elections in Pasco County, north of Tampa, signed his county up for Ballot Scout after a conversation with McReynolds about improving election best practices. “Being the largest battleground state, there’s a perennial spotlight on Florida,” he says. “Everything we do is scrutinized.”

He says they “limped through” the March primary without several poll workers. And he says 1,500 volunteers, many of whom are older, have already reached out to him to report that they’re not comfortable to work at polling stations in the fall. For Corley, then, voter confidence is crucial in a year when he estimates voting by mail to double.

That assurance is not only to combat fears of lost mail, but also ones of more duplicitous activity. Oregon, the first mail-vote-only state, has found that voter fraud is next to nonexistent, only reporting a dozen cases of voter fraud since 2000, accounting for 0.0000001% of votes counted in that time. Still, the president has recently used fears of voter fraud to push a false narrative about the prevalence of fraud in mail-in ballots.

The one recent high profile voter fraud incident in recent history took place in North Carolina’s 9th congressional district in 2019, when a Republican operative paid locals to round up blank mail-in ballots in two counties. He collected $84,000 and possibly tampered with the ballots, resulting in a slim win for the Republican candidate that was later overturned. The software developers say the systems not only allay voter fears, but also help prevent this activity, called “ballot harvesting.” “It would be unbelievably difficult for somebody to actually harvest a bunch of those ballots without our system knowing,” Olsen says. The coming election

Voters are expected to use their right to vote by mail this year. Even in 2018, pre-pandemic, 79% of Arizonans and 72% of Montanans voted by mail; and in Wisconsin this year, when a primary controversially took place at the peak of virus infections, 71% of voters casted ballots by mail, compared to 10% in 2018. “I predict that every state will have it by November for this year,” says the Brennan Center’s Weiser, “though some will require a major fight. Most are already on their way.”

The services have both received surges in inquiries about tracking: “We’ve probably done more demonstrations online in the past 30 days than we’ve done in two years,” Olsen says. It should be relatively manageable, he says, to set up the service in any of the 34 “no-excuse” states, because the existence of past mail voting records facilitates the onboarding process.

Cost, of course, is a consideration, when the Brennan Center estimates that swing states like Michigan and Pennsylvania would need $90 to $100 million to build entire infrastructures in very little time. But tracking costs are a small drop in the bucket. Ballot Scout comes at a slightly lower price tag, according to McReynolds, because it’s run by a nonprofit; Corley says he pays $4,000 annually for the service. McReynolds adds that Ballot Scout has provided estimates for some of the localities rushing to install services, and has proposed a price of $7,500 for the city of Milwaukee, and $60,000 to $70,000 for Michigan. For an entire state, she says, that’s inexpensive and worth the money.

For Weiser, the value for money is even more reason that tracking should be a priority, because it lets election administrators do their jobs better, and gives the same level of confidence to voters as they’d have in person, seeing their ballots scanned or dropped into a box at a polling place. “It’s a very different animal to run elections that take place by mostly mail ballots,” she says. “Ballot tracking is a piece of that—and it’s a valuable piece.”


TOPICS: Constitution/Conservatism; Government; News/Current Events; Politics/Elections
KEYWORDS: 2020election; dnctalkingpoint; dnctalkingpoints; election2020; electionfraud; electoralcollege; faithlesselectors; mediawingofthednc; nationalpopularvote; npv; partisanmediashills; presstitutes; scam; smearmachine; votefraud; voterfraud
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To: The Spirit Of Allegiance
Wendy Weiser, director of the Democracy Program at the Brennan Center for Justice

Brennan? As in commie muslim criminal Brennan?

61 posted on 05/09/2020 4:36:57 AM PDT by Pollard (shadowbanned)
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To: ronnie raygun

Right. And if you can’t figure out the mailed ballot, just hand the blank one to our volunteer who will be by Your house on Election Day to take it in for you.


62 posted on 05/09/2020 4:48:47 AM PDT by Sgt_Schultze (When your business model depends on slave labor, you're always going to need more slaves)
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To: The Spirit Of Allegiance

Ballot tracking is a piece of that—and it’s a valuable piece.”

Like the overseas ballots during Bush v Gore?


63 posted on 05/09/2020 4:53:21 AM PDT by Texas resident (Remember in November)
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To: The Spirit Of Allegiance

It will not be too difficult for a leftist postal worker in a red area to “lose” ballots as they come through his (or her) post office.


64 posted on 05/09/2020 4:53:52 AM PDT by Russ (I)
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To: madprof98
Anyone who has tried to use USPS “tracking” knows it’s a joke.

Actually, the USPS tracking system is greatly improved. Not quite as good as that of UPS or FedEx, though.

The caveat is that the item has to be scanned at various places along its route, which doesn't always happen.

I ship several hundred packages a year with the USPS, and the problem rate is less than 1%. I had an incoming UPS package go missing recently, and another one arrived with a hole punched in a double-wall carton, so they aren't perfect either.

The real concern with mail voting is NOT whether the ballot arrives at its destination, it is what happens to the ballot once it arrives.

65 posted on 05/09/2020 4:55:05 AM PDT by Fresh Wind (This tagline is an advertisement-free zone. Is yours?)
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To: The Spirit Of Allegiance

It may sound primitive, but the “dipping the finger in the indelible ink” practice used in Iraq’s only free election in 2004? Is the best way to prevent voter fraud.


66 posted on 05/09/2020 5:45:06 AM PDT by oldbill
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To: The Spirit Of Allegiance

Eliminate the root....... the governor.


67 posted on 05/09/2020 5:51:45 AM PDT by bert ( (KE. NP. N.C. +12) Progressives are existential American enemies)
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To: The Spirit Of Allegiance

Right.

I ordered $50 worth of stamps from the USPS website 12 days ago. They charged me $1.80 postage and told me the stamps would ship in 5-7 business days. I have not received them yet. When I check the order under my USPS account, there’s no tracking number assigned yet and it tells me the order is “processing”.

They wonder why the USPS is going belly up...

Voting by mail will be the biggest fustercluck this nation has ever seen. And that will be BEFORE the Democrats wrap in their illegal vote-rigging schemes.


68 posted on 05/09/2020 6:46:38 AM PDT by moovova
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To: moovova

“Voting by mail will be the biggest fustercluck this nation has ever seen.”

And isn’t it convenient that voter rolls contain voter’s political party and home address? (At least they did in the ‘80s when I worked elections.)

As mail-in ballots are received, check the return address against the voter roll. If the roll shows “D”, keep the ballot; if it shows “R”, it goes to the shredder.

SO easy.


69 posted on 05/09/2020 6:50:02 AM PDT by MayflowerMadam (Nothing happens to a Christian that God does not allow to happen.)
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To: The Spirit Of Allegiance

Even just 30 years ago you showed up election day and voted. There were very few absentee ballots that went out to the very old and the sick. Matter of fact you would be proud to physically get to the polls and vote on election day.

The Dems have been undermining this for years. The first attack on it was motor voter laws of 1993...Under Bill Clinton of course.


70 posted on 05/09/2020 6:59:22 AM PDT by dennisw
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To: moovova

Voting by mail will be the biggest fustercluck this nation has ever seen.
= = = = = = = = = = =
Send all the ballots REGISTERED, signature required.

If they all hit at the same time etc should be about 6 months before the task completed.

The trouble with ‘free delivery’ is that they can just drop it anywhere.

99.9% of my stuff is signature required (which I like because it proves that I dropped it) but, then again, I don’t handle something at the 20 from DC to NYC area and carry it with a truckload of ‘other’ stuff.

I do believe that before home delivery, FEDEX did get signatures etc.

I used to do FEDEX same day and FEDEX EXPEDITE(when THEY misroute a package) before they started doing it all.

So that $20 package that was sent to Paris Virginia instead of Paris New York ends up costing FEDEX another $300 or so bucks for ME to deliver it.

Another ‘great’ job for someone wanting part time or even somewhat full is misrouted baggage delivery at the airports.

That used to be very lucrative if working DIRECT for the airline...They used to ‘farm’ it out to a company who would hire ICs to do the delivery.

Volume works in these cases, Imagine FEDEX farms it out to the Company I ICd for, and on occasion I would pass it off with ALL ‘making money’ but FEDEX or United Air on that one particular piece.


71 posted on 05/09/2020 7:23:54 AM PDT by xrmusn (6/98"HRC is the Grandmother that lures Hansel & Gretel to the pot")
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To: xrmusn

“Another ‘great’ job for someone wanting part time or even somewhat full is misrouted baggage delivery at the airports.”

Hah! I may’ve mentioned this to you before... When I was MUCH younger, I worked for Piedmont Airlines, in the baggage claims office. I’m very familiar with the folks delivering the misrouted bags. They were life-savers. Working outta that office...I could tell you some stories! That was fun work for a young kid that liked to travel.


72 posted on 05/09/2020 7:38:42 AM PDT by moovova
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To: The Spirit Of Allegiance

Does 3 day delivery of additional “ballots” to the trunk of some obscure, electric powered clown-type car cost extra? Asking for inner city Democrat voters in highly contested battleground states.


73 posted on 05/09/2020 8:59:29 AM PDT by Moonlighter
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To: moovova

Good money IF you are willing to work long hours, can read a map and follow directions.

Problem was the ‘brokers’ (the guys YOU dealt with) usually tried to stiff the drivers or would screw with the money.
Had one bounce a check on me and when I got over the ‘mad’ I played the ‘get even’ game. (They usually would get to owing you money then hold that over your head - to keep you working)...I am not like the average bear, you don’t clear the check up immediately I tend to think of it as ‘lost’ so when I do get it, it is a ‘bonus’ (’creative’ bookkeeping but allow one to maintain some sort of sanity)
Anway, I tracked everything and where possible get a sig, so I went to the broker and told him I was going to start calling the people I delivered to and demand they pay me. He laughed and said good luck with that they will tell you to go to hell.
I said that I knew that but after MY 3rd or 4th call THEY would call the airlines (who would probably ignore) BUT after the airline received a bunch of calls they would be pounding on your door threatening to kick you out.
Then I would step in, take over your ‘business’ and NOT hire you.
Had my CERTIFIED check with some extras thrown in in two days.

I think of the ‘lost baggage world’ whenever I see ‘Howard’(Big Bang) trying to get his mothers LOST cremains from the airline with ‘Bernadette’ telling the female clerk that one way or the other they were going to leave the airport with SOME WOMANs ashes.


74 posted on 05/09/2020 10:29:30 AM PDT by xrmusn (6/98"HRC is the Grandmother that lures Hansel & Gretel to the pot")
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