If writing honestly, Natalie is one more ignorant twit.
Many of those small businesses she does not care about were created by the owner investing his/her life savings. The owner frequently spends 12 - 16 hours a day running that business. They frequently can not afford to buy replacement insurance because they lose so much money to theft.
No, Natalie, many of those businesses are never coming back because the former owner is ruined financially.
NPR doesn't do stories about the former owners.