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To: Black Cat
That's why I think it won't last but a day or two if at all. But we customers need to insert ourselves into the picture with threats of DSL, DirecTV/PC/Duo, asking Congress to remove monopoly protection, class-action lawsuits, etc.

What's funny is how they're recommending free dial-up as a replacement. Of course if they really cared about the customer getting comparable service they would also recommend DSL or DirecPC for the people who critically need fast service. But that means the customer would be happy and not return to them.

They waited til the last minute in order to use us as hostages, when they could have warned people who have critical needs to switch to DSL long ago when people had a chance to get it set up. They gambled with our lives and lost, now they want us to barely get by without them if *they* decide to hardball @Home.

67 posted on 11/30/2001 6:52:50 PM PST by spycatcher
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To: spycatcher
They (AT&T at least) did warn us, this is not exactly news to me... I have been getting email newsletters from AT&T regularly updating me on the progress of their negotiations with Excite for MONTHS...

The news did not exactly help me, as I have no other high speed option where I live, but they have been up-front and reassuring all along that they were doing everything they can to avoid a shutdown, but that there was a risk.... So I ride for as long as I can stay on, and eagerly wait for the clock to roll past midnight....

70 posted on 11/30/2001 7:02:58 PM PST by HairOfTheDog
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