[Tennessee_Bob]

Well, I don't blame them for restricting your account the second time, and then closing out your account. You went and told them the truth about how you felt. You really hurt their feelings...just imagine how that poor customer service rep felt when he (or she) got your e-mail where you told them exactly how you felt. You should show more consideration for companies and corporations, especially those where you're giving them money in exchange for a service. Shame on you..shame shame shame!!!!!

and in case it didn't come through ok - /sarcasm

[tsomer]

Nobody tells the truth.

Like the other day during my 6-month dental exam the hygienist congratulated me for my obviously well-tended mouth before jack-hammering enough plaque to fill a bushel basket. After that the dentist came in and told me I needed a cap on one of my four remaining teeth. They congratulated me again. Cost me $200, the cap's another $800.

Always hedge criticisms with cheery, up-beat encouragement; insert your critique between two compliments and garnish with a smile.

If you don't do this you're liable to get a knife in your back.