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To: GeneD
Trouble is, AOL won't let them go that easily. They're like drug dealers. I admit I signed up recently for their free trial so I could have net access down in Australia while on vacation (I ended up leaving my laptop at home anyway, and using an Internet cafe'). When I called to cancel, they offered me a free month. I told them again that I had no need of their services, so they offered two free months. I finally said 'fine'. I wonder if they'll offer me more free time when I go to cancel again.

AOL just creeps me out. Call it a gut feeling. I don't like being so aggressively targeted. It's like the politician whose smile is a little TOO bright, or the used car salesman whose pitch is TOO rehearsed. You just get the sense that they're playing you until they get what they want from you.

5 posted on 05/21/2002 11:43:28 AM PDT by TrappedInLiberalHell
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To: TrappedInLiberalHell
I wonder if they'll offer me more free time when I go to cancel again

I rode that puppy for a whole year by calling to cancel two days before my last free period ended.

Of course I finally smartened up when I received this error message.


8 posted on 05/21/2002 11:48:00 AM PDT by Focault's Pendulum
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To: TrappedInLiberalHell
AOL just creeps me out. Call it a gut feeling.

I remember some specifics in the old days, some of the practices of the old, arrogant AOL. It felt to me like I was doing business with snot-nosed arrogant punks.

Another thing I remember is the customer service routine when you called to complain about pauses, drops, disconnects, etc. They never admitted it was inadequacy in the AOL system (bottlenecks in proxy servers, bandwidth inadequacy, overselling the service or whatever it was). They'd get you to go through a list of "impressive" adjustments on your computer. No matter how many times you called and complained, they'd run you through the same hoops. And no matter how pointed your questions, the service rep would never admit AOL was the source of the probs.

I was curious if AOL dialup had improved any since I last subscribed. Guess this story answers my question.

10 posted on 05/21/2002 11:54:04 AM PDT by Risky Schemer
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To: TrappedInLiberalHell; GeneD
"When I called to cancel, they offered me a free month. I told them again that I had no need of their services, so they offered two free months. I finally said 'fine'. I wonder if they'll offer me more free time when I go to cancel again."

Exact same here. But my notice to them still stands. I'll be through with them at the end of June.

They were the only local access ISP at the time I went with them and at the time I didn't know whether all of the Probs. were mine, theirs, or the INET. Put up a couple of websites and that has ALWAYS been a problem. They're history for me real soon.

12 posted on 05/21/2002 11:55:28 AM PDT by rdavis84
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To: TrappedInLiberalHell
They will offer you free months every time you call to cancel. We tried for SIX months to cancel; they kept just giving us free months instead. I finally just cancelled the credit card, because I was tired of haggling with them over their lousy service and the basic fact that I just wanted to cancel.

Mrs Kus

24 posted on 05/21/2002 12:06:15 PM PDT by cgk
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To: TrappedInLiberalHell
When I called to cancel, they offered me a free month. I told them again that I had no need of their services, so they offered two free months. I finally said 'fine'. I wonder if they'll offer me more free time when I go to cancel again.

I too was offered the same, when I requested to cancel, but finally I said enough of this game and I refused the free months offer. I'm not sorry I quit AOL one bit.

46 posted on 05/21/2002 3:01:00 PM PDT by DreamWeaver
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To: TrappedInLiberalHell
AOL just creeps me out. Call it a gut feeling. I don't like being so aggressively targeted. It's like the politician whose smile is a little TOO bright, or the used car salesman whose pitch is TOO rehearsed. You just get the sense that they're playing you until they get what they want from you.

Since they are based down around McClean VA near Spook Central your gut feel may be well founded. Seems to me Spook Central would need a major access point to sift the internet for whatever.

Never trusted AOL after they cut me off the day before WACO. There timing was just too curious. I am very conservative but not a radical, however it seems they did not like my opinons so they booted me.

First said I was agitaitng others on a chat line; which I was not. Then tried to say I was using profanity; which I was not. Finally just said we don't like your opinions, even though had never threatened anyone; advocated anything anti govt. etc. All I was doing was discussing constitutionality of certain Fed Gov laws; rules; regulations and backing my assertions with references for proof etc.

Screw em!

52 posted on 05/21/2002 3:45:27 PM PDT by suijuris
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