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Freep KMart on exit-door search policy

Posted on 09/02/2002 3:02:49 PM PDT by Sparqi

Recently I was stopped on my way out of KMart by an employee asking to see my receipt and contents of my bags. I asked if I was suspected of doing something illegal to which he replied, "No, it's just our policy to match purchases against your receipt." I told him that unless he had reasonable cause to believe that I'd done something illegal there was no way I was going to let him inspect either one. To his credit, he did not press the issue and allowed me to leave.

The practice of door-checking seems to have started at either Fry's Electronics in California or perhaps at PriceClub/Costco. In the latter case they can enforce the inspection policy because there is actually a clause in the Costco membership agreement which specifically states that a condition of membership is granting them the right to inspect as you leave. (This is why I don't have a Costco membership.) Fry's has been doing inspections for some time, giving rise to the perjorative term "Door-Nazis". Many people such as myself simply walk by the checkpoint and refuse to stop, since Fry's is not a membership store. Essentially they take advantage of your good nature and ask you to voluntarily waive your freedom (and your dignity) to help them control their shrinkage.

Until recently the Fry's policy was really a local issue, confined to California and some western states; so I never really pursued any activism against them...aside from personally advocating to other people that the practice was an insult and explaining that while Fry's can of course *request* that you stop and allow inspection that they cannot *force* you to stop if they don't have probable cause. Now that KMart is doing this, I think it's national enough to warrant a Freep. Here's what I'm proposing:

1. Make it a point to not be cowed into consenting to the search. If they ask to inspect your purchases, ask them if they suspect you of doing anything illegal. This establishes that they do or don't have cause to stop you. Remember; once you've paid for your purchases and they've accepted the payment, you are carrying personal property and they have cannot search you unless they have probable cause such as evidence of shoplifting.

2. If they admit that they don't have cause, tell them you don't consent to being searched and leave. If they press the issue, remind them that the Fourth Amendment guarantees your right against illegal searches. (Sometimes this is hard to explain, because the checker is not an American citizen.) If they try to restrain you, don't fight them or put up a physical struggle. Ask to speak to the most senior manager of the store immediately. Point out to him or her the illegality of the situation and ask if they're prepared to defend their actions in a court of law.

3. Instruct your friends/family/co-workers on the issue. Make sure they understand that what KMart is doing is an insult and a violation of their basic rights.

...dtw


TOPICS: Constitution/Conservatism
KEYWORDS: 4thamendment; constitution; fourthamendment; illegalsearch; kmart
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To: supercat
Anyone tampering with the anti-theft devices n products could be nailed... To be honest I never stopped anyone for that specific act - I always waited until they were leaving (if they still had it, and I was 100% sure they had it...) before making a stop...

If I did lose sight of them for a brief period of time, I would stop them politely and ask them where they left the item (with the excuse of "inventory control", etc...) and ask them to show me where they put it, so it could be returned to the right place...

Often, it was enough for me to stop a person and say, "Hi. I'm ****** security, would you please give me that pack of cigarettes that you put in your pocket/backpack/purse etc...

Bottom line was, I only initiated stops when I was 100% sure the person was doing something criminal... and I never searched them. Not my job. If they didn't voluntarily hand the item over (which would mean they get a "civil" charge of $100.00 plus cost of the item, and no criminal charge) then the police would come in, I'd tell the cops where the item was ("Can of Skoal, Right coat pocket", etc...) and let the LEOs make the decision whether to process them... Usually, just the threat to call the cops was enough to make them more cooperative, but some were stubbrn idiots who told me to call the cops, and then they went to jail for outsatnding warrants... idiots... :0)

161 posted on 09/02/2002 8:45:10 PM PDT by Chad Fairbanks
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To: billbears
Get rid of the implants in the state of NC...

Just think - you've made the place so nice, everyone wants to live there. (And just imagine all of the kickin' Mexican restaurants opening near you!)

162 posted on 09/02/2002 8:46:30 PM PDT by Libloather
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To: No Truce With Kings
They have a name for collusion with the check out person. I forget what it is. That is the main source of shrinkage - in store thievery of one kind or another. I don't mind the check out in a big electronics store. I figure I am helping to reduce my costs. I have nothing to hide. The people are polite and friendly. CompUSA had a cop at the door who checked receipts against the bag. That policy faded away for some reason. I have not seen it done at Wal-Mart or K-Mart. The greeters at Wal-Mart were established to stop people from walking out with big ticket items. It works.
163 posted on 09/02/2002 8:47:21 PM PDT by Chemnitz
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To: BlazingArizona
Tehcnically, I suppose you COULD here, but people do strange things... sometimes, they'd be shopping, and get a can of chew and at some point, out of habit, put it in their back pocket (ever se those "chew can rings" on the back pockets of jeans?) and finish shopping... I[d just go to the checkout when they get there, and quietly (so as not to cause a scene) say to them, "don't forget to ring up the can of chew" and you could see their embarrassment at making such an innocent, yet potentially expensive mistake... they almost always thanked me for it...

After a while, you could tell who was a thief, and who just made a mistake...

164 posted on 09/02/2002 8:55:07 PM PDT by Chad Fairbanks
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To: Sparqi
I can't believe you would suggest a store should take NO MEASURES against the regular theft of shoplifting that happens. Your feelings or lack of self-esteem issues are no reason for a business to allow tens of thousands of unpaid merchandise to fly out the doors unchecked.
Of course stores have the right to check the items against the receipt. It's been done in many stores for over a decade. Well over a decade. Why would you pick this issue to make a stand on? They are just acting like a business.

I'm sure Kmart could stand to lose your monthly $5 business if you are going to be that mad. You can stick to shopping instead at the local swap meet.
165 posted on 09/02/2002 9:00:41 PM PDT by A CA Guy
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To: superdestroyer
You are carrying out a bag of there stuff you may or may not have purchased in their store. Ir is reasonable to be expected to show you paid for what you are hauling out of there.
166 posted on 09/02/2002 9:02:10 PM PDT by A CA Guy
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To: alisasny
If it's a problem, don't shop there.
167 posted on 09/02/2002 9:02:56 PM PDT by A CA Guy
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To: alisasny
They only use public resources if somebody makes a bad scene or attempts theft.
That would part of a cops job anyway!
168 posted on 09/02/2002 9:04:36 PM PDT by A CA Guy
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To: billbears
This is the South, we work on our cars out in the yard, we listen to country music, and by God we might have a fishing boat somewhere in the back.

Well, don't forget to brush your tooth before you go to bed!

169 posted on 09/02/2002 9:04:51 PM PDT by sinkspur
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To: DC native
Your pride isn't worth the money stolen in inventory.
170 posted on 09/02/2002 9:07:00 PM PDT by A CA Guy
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To: A CA Guy
And even if someone steals, it doesn't always involve the police...

Also, keep in mind that in this state, they'd be hard-pressed to prove theft if there was an unpaid for item in the bag - if they didn't see you select it and conceal it, they have no case. For example, if the clerk forgot to ring an item up but bagged it anyway... it's happened...

The most they could legally do would be to take the item back, and maybe if they are feeling especially froggy they could give you a trespass notice that would get you arrested if you ever came back...

171 posted on 09/02/2002 9:08:02 PM PDT by Chad Fairbanks
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To: Chad Fairbanks
Of course, this is accurate only if the laws havn't changed regarding this... :0)
172 posted on 09/02/2002 9:09:01 PM PDT by Chad Fairbanks
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To: Dr. Frank
Some day when you purchase something, they might stop you again. Don't flatter yourself intop believing anyone remembers you at Frys. too many people. Thousands a day.
In a month, you were only one of a million.
173 posted on 09/02/2002 9:09:04 PM PDT by A CA Guy
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To: Sparqi
Who shops K-Mart? Anyway?

L.
174 posted on 09/02/2002 9:10:11 PM PDT by MissL
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To: Scully
Great idea, turn around, wait in line all day, then go elsewhere and pay a lot more! LOL
175 posted on 09/02/2002 9:10:37 PM PDT by A CA Guy
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To: USA21
No, welcome to a civilization where more theft is happening and businesses have to be careful.
176 posted on 09/02/2002 9:12:13 PM PDT by A CA Guy
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To: USA21
Your allowed to read them to yourself while showing your receipt! LOL
177 posted on 09/02/2002 9:14:20 PM PDT by A CA Guy
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To: USA21
What is unreasonable about asking to see what you are carrying out of the store and if you paid?
178 posted on 09/02/2002 9:15:36 PM PDT by A CA Guy
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To: Chad Fairbanks
Agreed, I just can't see why all the pride of some gets involved with this. Businesses should have the right to survive to.
179 posted on 09/02/2002 9:20:20 PM PDT by A CA Guy
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To: A CA Guy
I agree that businesses should be free to take reasonable measures to stop shrinkage, but I also think that customers should be free to determine for themselves whether they find those measures reasonable, and if not, they can choose to patronize a different place...

This way, the market works as intended. The store says, "This is our policy" and the customer can say "Yes, I agree with that, so I'll shop here." or "That's bogus. I'll go where I'm not treated like a criminal just for shopping here..."

If stores took reasonable steps (such as posting signage outside near the entrances, explaining their policies), there'd be a lot less people bitching :0)

180 posted on 09/02/2002 9:48:40 PM PDT by Chad Fairbanks
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