[COB1]

What held me up on the registered letter to the insurance company was the Insurance Claim Number and the Insurance Policy Number.
I had hoped to be able to reestablish communication with AwaysWatching or Mrs. Chief to obtain those, but so far, I've had no luck in doing that.

I'll go ahead and send a letter to the insurance company with the information which I do have and hope for the best.

The idea about the letter to the Arson Investigators and the Chief is great!
For some reason, I never thought about sending them a registered letter.
Your advice is invaluable, dear friend.
Thank you.

[austingirl]

Thank you for all you do for justice for our FRiend, Chief Negotiator.

[top of the world ma]

I didn't mean to imply that phone calls, emails, letters shouldn't be sent. You need all the back-up you can get. I just think that since you are leading the charge on this, the letters should come from you or one of those you huddle with on a regular basis.

Your letter doesn't go to their insurance company. (State Farm wasn't it?) It goes to the Texas Dept of Ins., in Austin, I guess. I didn't search for an address. I'm sure they can find it in their computer with the information you reference without a policy or claim #.

One thing I forgot: when you write any registered letter, after your reference lines

(Re: Houston Arson Division Ref #:________
Date of Incident:_________
Address:_________
Named Insured:__________
Insurance Co.:____________)

and a couple of lines above Dear _______, type in "Registered - Return Receipt Requested." That way, if you *do* have to forward copies of your unanswered letters in the future, the atty gen's office will see that you sent a letter that had to be *signed* for, and it was *ignored*. Letters that have to be signed for usually get answered, whereas letters which don't have to be signed for can "get lost in the mail." *Registered* letters don't usually get ignored.

Omit the "insurance company and named insured" in letters to the chief and arson investigators and replace it with "Name of Deceased:__________

I *sincerely* hope something comes of if for you, Cob; you've *earned* it...