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Yep, the food and service sucks. I started enjoying actually eating in the restaurants when they turned them into a playground with parents letting their spawn run all over the joint screaming. Some of that may be due more to the general decline in civility rather than McDonald's fault.

Then there's the fries they never should have stopped cooking in proper beef lard/tallow/fat.

And burgers pre-cooked at some anonymous corporate factory and then reheated in a microwave? (at least that's how it looks to me) They are not as good as they used to be, and they weren't all that great to start with.

Combine the above with generally lazy, poorly trained, under-supervised employees I seem to often find, with their sullen attitudes and spending most of their time socializing with their cow-orkers, and McDonalds has been reduced for me to the place I go when its late and I can't be bothered getting out of my car, as it's the closest fast-food joint to my house.

Wendy's is better. The burgers are actually cooked in the store, they taste (something) like beef, and the fries are a little more substantial, but not those crappy coated crispy fries. And they usually manage to serve me quickly even though each burger is made to order.