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Huge Scandal Erupts over Oregon Lottery's Handling of $ 800,000 in Free-Spending Perks
Portland Oregonian ^ | 12/30/2002 | By Janie Har

Posted on 12/30/2002 10:42:12 AM PST by ex-Texan

Huge Scandal Erupts over Oregon Lottery's Handling of $ 800,000 in Free-Spending Perks

Lottery's No. 2 director approved perks

By JANIE HAR

SALEM -- As the Oregon State Lottery's No. 2 director, Lee Moore signed off on many of the free-spending perks that have embarrassed the agency in recent months.

In fact, Moore outpaced lottery Director Chris Lyons in approving expenses for support services, an area that state auditors focused on in a recent report listing nearly $800,000 in "questionable" expenses for 2001. The Oregonian examined Moore's expense sheets, as well as consulting contracts and employee gifts under his division, and found similar expenditures for 2002.

Records show Moore this year approved: nearly $120,000 for a consultant to facilitate meetings; $17,000 for employee gifts, such as Waterford crystal; and about $3,100 for snacks and mileage reimbursement for senior staff meetings at his Portland home. Money for an $11,000 motivational speaker also came from his training budget this year.

The amounts are relatively small, compared with the $1.5 billion generated by the agency last year and the $330 million profit it funneled to state programs.

But critics -- including state legislators, Gov. John Kitzhaber and outside government watchdogs -- are complaining that much of the $800,000 should have gone to schools and economic development projects.

Now, legislators are demanding reform of the semipublic agency, which is exempt from some state rules because it doesn't receive taxpayer money.

Lyons, the lottery director, and agency spokesman David Hooper have resigned, but lawmakers say the root problem isn't with individuals.

It's in a "we deserve this" attitude that Sen. Bill Fisher, R-Roseburg, says permeates the agency -- a mindset Moore helped cultivate with his spending practices.

"How many people have to be purged to make the program acceptable to the public? I don't know," said Fisher, co-chairman of this year's joint legislative audit committee.

"I would be a whole lot more pleased if somebody said, 'OK, fine, I see where we could save the state a little more money and start acting like the rest of government agencies,' " he said.

That's Brenda Rocklin's job. The former assistant attorney general started as interim director of the 18-year-old lottery a few weeks ago and says staff members are evaluating every concern raised by auditors.

"We're not going to study this for six months," Rocklin said. "We're going to make the changes we need to make and move on."

Moore, 56, said the audit pointed out that he had not sufficiently considered public perception when he encouraged some of the practices now under attack, including employee rewards and staff training.

"The one thing that was really absent was . . . how this would look to the citizens of the state," he said.

"I understand that I'm the deputy director and that I have responsibilities and I have to be held accountable, and I'm trying to honor that accountability by talking with you (The Oregonian) and basically saying, 'Here's what we did; here's why we did it,' " he said.

Expensive consultants questioned As head of the lottery's support services, Moore oversees human resources, training, facilities, information technology and purchasing and contract administration.

Since his arrival at the lottery in 1996, he's increased spending on outside consultants for training, though some critics say he could have saved money by using the state's central Department of Administrative Services.

For example, Moore has paid Corbett-based management consultant Sara Grigsby $320,000 -- about $175 to $190 an hour -- since 1999 to run smoother lottery meetings, teach team-building, and just recently, develop training programs. The current contract has $460,000 remaining on its limit, although Moore says that is a mistake and the agency probably won't use her beyond this year.

Rocklin, who is reviewing the consulting agreements, said she would have first looked to the administrative services department and other state agencies for help.

"That may not always be the case," she said, "but I would start there."

Moore said he also bypassed administrative services and other agencies when he set up the lottery's first support services division.

In 1997, he hired independent contractor Beatrice Magee to help him beef up the human resources office and centralize purchasing. Magee received $56,000 during a two-year period, nearly half of which went to coach Moore specifically on "organizational structure, and behavioral and strategic issues," according to the contract.

The state's administrative services department also could have trained a lottery facilities employee who, instead, took a $3,600 interior design course last year, an expense authorized by Moore and criticized by auditors.

Lottery officials said the course improved the employee's space planning skills. Yet most of the eight-week daytime course at Beaverton's Heritage School of Interior Design appeared to include lessons in marketing, career guidance, creative window treatments and accessorizing.

Employee training and gifts In fact, lottery officials frequently said in their response to the November audit that they would not skimp on training and morale-boosters for employees.

Other state agencies -- even the other semipublic agency, SAIF Corp., which provides workers' compensation insurance -- do not spend the kind of money the lottery did on staff training, employee gifts and motivational speakers, state auditors noted.

In 2001, the lottery spent about $1,550 on training per employee -- more than 21/2 times the cost at other state agencies. Expenses cited in the audit included an eight-day course on difficult conversations that cost nearly $100,000, and $18,500 to send an employee to Northern California for a series of information technology classes offered online for half the price.

The agency also doled out big dollars for motivational speakers at its annual meetings. This fall, the lottery paid $11,000 for an hourlong speech titled "Managing to Have Fun: Teamwork and Recognition." The talk was given twice, to groups of about 200 staff members.

Although this year's speaker was cheaper than last year's -- $20,000 for the keynote speaker -- Mike Greenfield, the state's administrative services director, said other agencies do not host annual all-staff conferences and certainly not with such expensive speakers.

SAIF, for example, hosts an annual meeting for agents who sell its insurance. Last year, the agency paid $500 for its speaker, spokesman Cecil Tibbetts said.

Auditors also noted that lottery employees received retirement parties and relatively lavish anniversary gifts for years worked, regardless of performance.

This year, the lottery handed out 142 anniversary gifts. Workers who hit the five-year mark got $35 Cross pens, 10-year employees got $146 pen-and-pencil sets and 15-year employees received $223 Waterford vases. Three workers received watches ranging from $275 to $325 at retirement.

In contrast, most Oregon agencies operate similarly to the Department of Transportation, which rewards longtime employees with lapel pins and a plaque on retirement.

"Those are the only gifts," ODOT spokesman John Jackley said.

Staff meetings held at home One of Moore's primary goals at the lottery, he said, was to boost camaraderie.

To that end, Moore often used a lottery credit card to buy sodas, bottled water, cookies and brownies for his weekly support services staff meetings, about 75 percent of which were held at his Southwest Portland home. Until recently, Moore typically worked at home on Fridays.

The meetings were criticized by auditors, and Rocklin has stopped the practice of providing snacks. She also ordered the group to meet at the lottery's Salem headquarters, like employees of other agencies.

This year, Moore spent about $1,600 on refreshments for the Friday get-togethers. The average attendance was eight workers, and the meetings lasted two to three hours. Auditors estimated Moore spent at least $2,600 on treats for the meetings in 2001.

Additionally, employees who lived in Salem were reimbursed about $1,500 this year for driving to the Portland meetings.

Moore said he offered his home since most of his senior staff live in the Portland area, and the governor had called for reduced traffic on Interstate 5.

"It's a lot cheaper for me to volunteer the use of my home than holding it in a commercial facility," he said.

Legislators promise inquiry Moore, often the lottery's public face at scholarship banquets and community money-raisers, juggles 60-hour work weeks for the lottery with a side business and college.

The self-described "education junkie" takes classes at Marylhurst University, where he is working toward a bachelor's degree in management. The lottery has reimbursed about $4,300 in tuition and books to Moore, who has a two-year degree from Portland Community College.

Moore uses personal time, unpaid leave and vacation days for his consulting firm, which brings in about $10,000 to $15,000 a year in addition to his $112,272 annual salary at the lottery. He specializes in behavioral coaching and disciplinary issues. In 1999, for example, TriMet paid Moore nearly $11,000 for presenting at least 13 seminars on equal employment opportunity issues.

"Some people play golf and go fishing," he said. "This is where I get my enjoyment."

Several legislators say they intend to grill the five members of the Oregon Lottery Commission, which has oversight authority, on why they didn't curtail the agency's spending.

Chuck Sheketoff of the Oregon Center for Public Policy, a frequent government critic, said Gov.-elect Ted Kulongoski "needs to bring in a commission that's going to manage the lottery in a way that will build public confidence."

E.D. "Debbs" Potts, 93-year-old chairman of the Lottery Commission, said he does not plan to step aside unless asked.

Neither does Moore, who says the agency needs his expertise now that Lyons has left. He wants critics to remember that he was not the director of the agency, only part of a management team. His deputy director status in some ways was "just a title," he said.

"I don't dictate to the team," Moore said. "I also know that being part of a team, I'm not always going to prevail."

Janie Har: 503-221-8213; janiehar@news.oregonian.com


TOPICS: Business/Economy; Crime/Corruption; Culture/Society; Front Page News; Government; US: Oregon
KEYWORDS: lotteryscandal; oregonlottery
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This is a good Investigative Journalism report from Reporter Janie Har.

When the Lottery was approved by Orgon voters that claimed that the bulk of the money would be spent on improving our school system. Looks like the voter were led astray by the special interests that are benefitting.

Appears to me that spending is way out of control. Only about $ 330 million went to the state out of $ 1.5 billion raised by the lottery.

1 posted on 12/30/2002 10:42:12 AM PST by ex-Texan
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To: ex-Texan
and about $3,100 for snacks

$3100 will buy enough Cheetos to turn your fingers orange permanently.

2 posted on 12/30/2002 10:55:21 AM PST by Willie Green
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To: ex-Texan
Maybe Lee Moore and Richard Lyons, the previous directors could get upper-management positions in the United Way. I don't know which is a bigger waste of money: Waterford crystal gifts or "team-building" exercises.
3 posted on 12/30/2002 11:00:18 AM PST by eeman
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To: ex-Texan
I don't understand. A lottery agency should provide the infrastructure to run the machines that punch out tickets, secure the method of selecting the numbers, verify winning tickets and pay out the monies to the winners. Aside from a small staff to administer these items and account for the money that should immediately be turned over to the state how much management does it take?

Or am I missing something?

4 posted on 12/30/2002 11:01:26 AM PST by Archangelsk
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To: Archangelsk
how much management does it take? Irrelevant. Government fills the space it is given.
5 posted on 12/30/2002 11:04:27 AM PST by AppyPappy
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To: eeman
The State of Oregon clearly has a Big Beef with Oregon Lottery management. I do not have any experience running a lottery ... But I think by using my gray matter I could cut at least $ 300 million in expenses, improve the pay out ratios to stimulate an increase repeat game playing, and cut the ridiclous free-spending waste.

I was in a club owned by a friend a few moths ago. He told me the lottery people had just replaced the software in the Keno system. Net result, according to him, was the new system has the ability to instantly calculate ways to avoid paying off players .... Instantly!

Doesn't make sense to me how the state can happily take money from drunks in bars and not return it to the state in higher payouts for education and other deserving programs.

6 posted on 12/30/2002 11:11:13 AM PST by ex-Texan
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To: ex-Texan; 1more4perfecteconomy; AndreaZingg; Andy from Beaverton; anechoic; Animaltrout; ...
Looks like the voter were led astray by the special interests that are benefitting.

No way!!!! We've been guranteed that we wouldn't be led astray dammmitttt...[/sarcasm]

Big Oregon Ping...let me know if you want off.

EBUCK

7 posted on 12/30/2002 11:18:08 AM PST by EBUCK
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To: ex-Texan
"Doesn't make sense to me how the state can happily take money from drunks in bars and not return it to the state in higher payouts for education and other deserving programs."

You are obviously assuming that the people in government positions believe that responsibly serving their constituents is their primary objective.

Do you live in Oregon? I used to live in Portland until about 2 years ago. I miss Portland in a lot of ways, despite its granola liberalism, Vera Katz etc. I sure do not miss Oregon personal income tax, however.

8 posted on 12/30/2002 11:25:35 AM PST by eeman
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To: eeman
I agree totally with your views about Oregon government and Portland in particular. Vera Katz is just >>>>>>>><<<<<<< !! [ / end of censored comments].

My biggest gripe is with the huge expenses coming off the top. Also, the management company is a private corporation I believe.

9 posted on 12/30/2002 11:42:22 AM PST by ex-Texan
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To: ex-Texan
BTTT!

Sounds like they need some major re-organization -- along with a Supreme Court of the State of Oregon investigation. I know it has to come from private citizens first, but I sure hope it ends up there.
10 posted on 12/30/2002 11:53:44 AM PST by Salvation
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To: ex-Texan
Workingfor a semi-private, quasi-govenrmental organization like the Oregon Sate lottery, Amtrak, etc has got to be the ultimate fantasy job--at least until some mean-spirited bean counter outs you. Just think: No accountablity to elected officials, you do not have to submit an annual budget, a non-competitive industry in which you can just sit on your butt and and attend team building retreats a few times a month.
11 posted on 12/30/2002 11:56:06 AM PST by eeman
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To: ex-Texan; EBUCK; Willie Green
"For example, Moore has paid Corbett-based management consultant Sara Grigsby $320,000 -- about $175 to $190 an hour -- since 1999 to run smoother lottery meetings, teach team-building, and just recently, develop training programs. The current contract has $460,000 remaining on its limit, although Moore says that is a mistake and the agency probably won't use her beyond this year.

Girlfriend? Pre-arranged kickback deal? This Moore is a major con artist, and notice he only has a 2-year junior college "degree." He's probably salted sway enough $$ to be set for life.

12 posted on 12/30/2002 12:02:09 PM PST by holyscroller
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To: ex-Texan
Well, it's kind of like the "tabacco money" that was supposed to be spent on smoking related health issues....NOT.
13 posted on 12/30/2002 12:05:07 PM PST by AuntB
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To: ex-Texan
Also, the management company is a private corporation I believe.

A private company in the same vein as the USPS but with even less competition. Scam thru and thru.

I stopped buying lottery tickets years ago but my wife still "gives" a sizeable sum to these ba$tards.

EBUCK

14 posted on 12/30/2002 12:11:26 PM PST by EBUCK
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To: holyscroller
Gotta be some sort of round robbin kick back scheme.

Where has the oversight been? Who's in charge of this fiasco?

EBUCK
15 posted on 12/30/2002 12:12:34 PM PST by EBUCK
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To: ex-Texan
When the Lottery was approved .... the bulk of the money would be spent on improving our school system.

This is inaccurate. The money was originally to go towards economic stimulous projects. The teacher's union later pushed for schools to get it - and they want it all.

16 posted on 12/30/2002 12:36:20 PM PST by aimhigh
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To: ex-Texan
It's in a "we deserve this" attitude that Sen. Bill Fisher, R-Roseburg, says permeates the agency

Isn't that the attitude of most who work in government?

17 posted on 12/30/2002 12:53:31 PM PST by Henrietta
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To: ex-Texan
To that end, Moore often used a lottery credit card to buy sodas, bottled water, cookies and brownies for his weekly support services staff meetings, about 75 percent of which were held at his Southwest Portland home.

And I bet the leftovers did not go home with the employees, either! What a nice setup..."Oops, we bought extra brownies...oh, well, I guess we'll just eat them at little Janey's slumber party tonight!"

18 posted on 12/30/2002 12:56:04 PM PST by Henrietta
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To: Willie Green
$3100 will buy enough Cheetos to turn your fingers orange permanently.

Well... let's do some trusty math. $3100/52 weeks=$59.62
$59.62/8 average people at meeting=$7.45 per person

You could have bought a jumbo bag of cheetos on sale for $2 each. I just bought a 2 litre bottle of diet coke for $.60 on sale.

Nope... don't think it was cheetos and coke.

19 posted on 12/30/2002 1:03:05 PM PST by dogbyte12
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To: dogbyte12
Maybe they've been dipping their Cheetos in caviar.
They're a little bland if you just eat 'em plain, ya know.
20 posted on 12/30/2002 1:10:33 PM PST by Willie Green
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