“The Tribunal needs to be able to get both sides of the story, or a darn convincing reason why they can’t. In this case, the wife declined to give the Tribunal any means to contact her ex.”
Interesting...
My sister in law’s x-husband, after raising 5 kids obtained an annulment. She was informed by letter after the fact and when she complained to the parish priest was told it was out of his hands and he could do nothing. I know this to be a fact.
This was 5 years ago...
If it wasn't right flat out there in the documents, they'd have HAD to contact her and interview her. Unless the former spouse is strictly no able to be interviewed (missing in a flood disaster and presumed dead, moved and whereabouts unknown, in a coma and not communicative, etc.)
The priest is probably right that it's out of his hands. Especially if it was cut-and-dried on the basis of the documents alone. These things are done at the Diocese level, not at the parish level.