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Apple Warns Mac OS-X error may erase your data
www.APPLE.com ^ | Nov 4, 2001

Posted on 11/04/2001 2:50:36 PM PST by Leroy S. Mort

An important note for those who have downloaded iTunes 2.0 for Mac OS X: Apple has identified an installer issue with iTunes 2.0 for Mac OS X that affects a limited number of systems running Mac OS X with multiple volumes (drives or partitions) mounted. For those systems, running the iTunes 2.0 installer can result in loss of user data. While this error is highly unlikely to affect most users, Apple strongly advises that anyone who has downloaded the 2.0 version of iTunes for Mac OS X, as well as anyone who has a beta version of iTunes 2.0 for Mac OS X, immediately remove the iTunes.pkg installer file from their system. A new version that corrects this issue, iTunes 2.0.1 for Mac OS X, is now available from this page. Users who have already installed iTunes 2.0 without incident do not need to reinstall iTunes 2.0.1, but they should still immediately remove the 2.0 installer file from their system. This issue does not affect users of iTunes 2.0 for Mac OS 9.


TOPICS: Business/Economy; News/Current Events
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Yet another instance of the evil Steve Jobs and the destructive and ill conceived hard drive killer he calls an "operating system". </ tongue in cheek>

BeOS Rulezzzzzzzzzzzzzz........

1 posted on 11/04/2001 2:50:36 PM PST by Leroy S. Mort
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To: Leroy S. Mort
"Oops!" BTTT
3 posted on 11/04/2001 3:02:39 PM PST by newzjunkey
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To: Unalienable
I have a better idea, two in fact. Someone should give them a real good deal on Windows XP. Then Microsoft could pinpoint where they are. Just in case they have heard of the XP security issues, make them a deal for Windows 95. That would be a real killer.
4 posted on 11/04/2001 3:05:03 PM PST by jimtorr
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To: sirgawain; dead; unix; lovecraft
ping.
5 posted on 11/04/2001 3:21:37 PM PST by Texaggie79
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Perhaps they should rename this version of ITunes "LoonyTunes".

How can we trust a company which takes such little care with its simplest apps? This should be a warning to anyone considering the Mac as a serious computer...it's obviously not ready for prime time.

Personally, I'm sticking with my AMIGA...it does everything a MAC can do, better, and the software's cheaper and doesn't erase your stuff.

Only a sucker would run OS-X after reading about Apple's gross disregard for its customers' data.

6 posted on 11/04/2001 3:22:02 PM PST by Leroy S. Mort
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To: *tech_index
.
8 posted on 11/04/2001 3:26:31 PM PST by John Farson
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To: Leroy S. Mort
Apple's definitely a long way from perfect, but Bill Gates has been a major contributor to Handgun Control, Inc.
9 posted on 11/04/2001 3:37:01 PM PST by Standing Wolf
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To: Standing Wolf
LOL.....ok that settles it for me. I'm switchin to a MAC. After all, Apple only bankrolled Clinton/Gore.
10 posted on 11/04/2001 3:38:23 PM PST by Leroy S. Mort
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To: Leroy S. Mort
Sounds like the problem is iTunes, not OSX.
11 posted on 11/04/2001 3:38:27 PM PST by Timesink
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To: *Macuser_list
bump
12 posted on 11/04/2001 3:40:50 PM PST by Vermonter
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To: Timesink
Just like the rest of the Apple apologists......you should be ashamed.
13 posted on 11/04/2001 3:41:28 PM PST by Leroy S. Mort
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To: Leroy S. Mort
Well, he's right. There was a bug in the iTunes installer that could erase other partitions if they were named in a certain way; it has nothing to do with OS X itself. That doesn't change the fact that Apple screwed up, but at least they acknowledged it and corrected it quickly.
14 posted on 11/04/2001 3:54:36 PM PST by ThinkDifferent
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To: ThinkDifferent
at least they acknowledged it and corrected it quickly.

Did Apple email its users with this information? Was it in the press? I had to dig it out of their site. It wasn't even on the hotnews page. Maybe ZDNet will pick it up in a couple of days......

15 posted on 11/04/2001 4:04:58 PM PST by Leroy S. Mort
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To: Leroy S. Mort
How can we trust a company which takes such little care with its simplest apps? This should be a warning to anyone considering the Mac as a serious computer...it's obviously not ready for prime time.

Oh brother, you're reaching on this one.
16 posted on 11/04/2001 4:08:15 PM PST by aruanan
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To: ThinkDifferent
That doesn't change the fact that Apple screwed up, but at least they acknowledged it and corrected it quickly.

And it didn't result in opening up the user's credit card numbers, either.
17 posted on 11/04/2001 4:09:28 PM PST by aruanan
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To: aruanan
And it didn't result in opening up the user's credit card numbers, either.

Nope. Just wiped their hard drives....LOL

18 posted on 11/04/2001 4:11:06 PM PST by Leroy S. Mort
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To: Leroy S. Mort
It did not wipe out the hard drives.

But almost equally worse it made data inaccessible for some.

The iTunes installer was fixed in about six hours (nice turn around) and Apple indicated how
to get the missing data back.

This technique required the purchase of third party disk drive tools and did not work for some.

Some of the Apple boards are alive with complaints about how the software was released too
early.

I don't know about this for sure but I have heard that iTunes 2 is chalked full of code to keep
people from copying CDs to too many places. Apple has been walking a very thin line with RIAA
and some funky copy protection code might of caused the system to go awry for some.

Nonetheless, I've used it and it is a great piece of software.

19 posted on 11/04/2001 4:27:50 PM PST by avg_freeper
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To: Leroy S. Mort; al_c
Mac envy..happens here all the time....:>)
20 posted on 11/04/2001 4:32:26 PM PST by RnMomof7
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