Free Republic
Browse · Search
News/Activism
Topics · Post Article

Skip to comments.

@Home customers left in limbo (blackout not likely)
CNet ^ | 11/30/01 | Rachel Konrad

Posted on 11/30/2001 3:38:37 PM PST by spycatcher

*update* SAN FRANCISCO--A bankruptcy court judge ruled Friday that angry bondholders and cable partners of Excite@Home must go back to the bargaining table, leaving four million customers of the high-speed Internet service in limbo.

Judge Thomas Carlson said Excite@Home could cancel contracts with its cable partners. Carlson didn't rule on whether the cable-modem service would be shut down, but the cable companies have threatened to cut off service if their contracts, which expire at midnight Friday, were terminated.

Attorneys for the cable companies said Friday afternoon they were unsure whether or when they would shut off the service. Representatives for Excite@Home said they did not have any comment on Friday's ruling.

Despite threats from the cable companies, Carlson and numerous attorneys for bondholders and unsecured creditors said that shutting off service was highly unlikely--chiefly because such a move would be detrimental to all parties involved. Excite@Home and various cable partners, including AT&T Broadband, Cox Communications and Comcast, share infrastructure and content, and the companies split revenue that comes from paying subscribers.

If cable companies enrage customers by switching off their high-speed Internet service, the judge and bondholders argued, then the cable companies would harm themselves and shrink their customer ranks. One bondholder said cable companies would engage in a "murder-suicide" pact with the Excite@Home if they switched off service.

"It's clear that the continued operations have substantial interests to the cable companies," Carlson said to a packed courtroom where attorneys, Excite@Home executives, journalists and others jockeyed for seats and flooded into the courtroom's aisle and rear.

Corporate America has been keenly watching the bankruptcy proceedings of Redwood City, Calif.-based Excite@Home, which became the largest Internet company when it was formed in a $6.7 billion merger of Web portal Excite and cable company @Home in January 1999. It remains one of the most high-profile and strained marriages of the Old and New Economies, with AT&T owning about three-quarters of Excite@Home's outstanding stock.

Victory for bondholders Carlson's decision was a major victory for bondholders and unsecured creditors, who are desperate to boost revenue of Excite@Home and thereby minimize losses on the bondholders' and creditors' investment. By some estimates, Excite@Home is burning through $6 million per week because of outdated contracts with the cable companies.

Although the contracts are complicated documents and vary widely depending on the cable partner, the agreement is weighted in cable companies' favor. With the average cost of Excite@Home service at about $46, the cable companies collect roughly 65 percent of that, while Excite@Home collects only 35 percent.

Interim contracts that parties negotiated in October are slightly different than the official contracts that may now be renegotiated, but the interim agreements also funnel a disproportionate amount of money toward cable companies. Contracts are also slightly different in Canada, where cable companies take as much as 80 percent of the revenue, leaving only 20 percent for Excite@Home.

By allowing Excite@Home to renegotiate its contracts with the cable companies, the judge opens the door to new contracts that substantially increase Excite@Home's cut in revenue. Because Excite@Home filed for Chapter 11 bankruptcy protection in September, the judge said that Excite@Home may legally break its existing contracts in order to increase its chances of survival.

But the decision also opens the door to a termination of Excite@Home's high-speed Internet service to more than four million subscribers. The cable companies, including Cox, Comcast, Charter Communications and others, have stated or implied for weeks that new contracts could result in termination of the service.

"The contract is the means by which we operate a service," an attorney representing cable company Charter Communications said in court Friday. "If there is no contract, there is no service."

But attorneys for bondholders and unsecured creditors said the cable companies' protestations are nothing but idle threats--an attempt to hang onto lucrative contracts without having to renegotiate them at potentially less favorable rates.

"They're playing a high-stakes game of chicken at the expense of customers," said Richard Slack, a New York attorney representing Excite@Home's bondholder committee. "The court was pretty clear about the importance of renegotiating contracts."

Even after Carlson heard arguments for two hours and ruled that Excite@Home could renegotiate contracts, attorneys for the cable companies protested. One said he planned to appeal the decision. Several other attorneys for cable companies argued that the judge should, at a minimum, let the companies continue operating under the existing contracts for several days.

But Carlson said it was in the best interest of the consumers to renegotiate the contracts immediately. He rejected cable companies' argument that the contracts should be maintained in order to preserve the Internet service of 4.1 million customers.

"Bankruptcy typically causes much disruption," Carlson said. "While the cessation of customers' Internet access is regrettable, it does not jeopardize public health or safety."

A shutdown would strand 45 percent of the cable modem users in North America, disrupting small-business owners, telecommuters and even students, since many cable companies have donated high-speed data lines to schools, according to a research note by Anthony Gikas, an analyst at U.S. Bancorp Piper Jaffray.

Excite@Home customers have grown increasingly upset as their Internet access provider has struggled through bankruptcy proceedings. Many say termination would force them to rely on dial-up connections, which are vastly slower than high-speed cable modem access. Digital subscriber line (DSL) is another fast alternative to cable access, but the service is not widely available, and it requires new hardware and installation fees.

"I will cancel all of my AT&T services" if Internet service is terminated, said Bryan Kennedy, a software engineer in Dallas. "This affects my family's ability to work at home. The cost of setting up DSL and going through the process is too much of a headache. I would go back to a dial-up account until I could find a reasonable high-speed alternative."

Some sources have said that the cable companies hope to extend their contracts at least through next week, when AT&T is expected to make a $307 million bid for Excite@Home's cable assets. If and when the sale is finalized, AT&T could renegotiate contracts again.

AT&T's bid has also become rife with controversy. Many Excite@Home shareholders and creditors say the company's cable assets are worth vastly more than $307 million--some insisting that fair market value is as high as $1 billion.

AT&T Broadband representatives said this week they could assume about 20 percent of Excite@Home customers if the company shuts off service. Excite@Home has been in meetings for the past several weeks with AT&T as well as other cable companies.

Sources close to the deal said few of those involved in the talks really want a shutdown of Excite@Home, and some bondholders are willing to accept bids even marginally more than $307 million.

"Anything is possible with enough money," said Bill Weintraub, an attorney who represents the bondholders committee. But he added that the $307 million offer was "clearly inadequate at this point."


TOPICS: Breaking News; News/Current Events
KEYWORDS:
Navigation: use the links below to view more comments.
first 1-2021-4041-6061-80 ... 121-139 next last
It's not going to go away at midnight automatically
1 posted on 11/30/2001 3:38:37 PM PST by spycatcher
[ Post Reply | Private Reply | View Replies]

To: spycatcher
I am part of this deal. My ISP is @Home. I'm not sure I can survive without a high-speed connection. It would be like going back to a party line and a cob stove.
2 posted on 11/30/2001 3:41:30 PM PST by IronJack
[ Post Reply | Private Reply | To 1 | View Replies]

To: spycatcher
"While the cessation of customers' Internet access is regrettable, it does not jeopardize public health or safety."

No, but it would jeopardize my MENTAL health! A weekend without FR is like a weekend without sun! Actually, I can survive a weekend without sun!

Everyone disses AOL, but I have not had such troubles at work. I switched to @home for my home computer, wish I was back to dial-up at this point.

3 posted on 11/30/2001 3:46:36 PM PST by mombonn
[ Post Reply | Private Reply | To 1 | View Replies]

To: spycatcher
My @home connection has been acting a bit odd tonight with periodic disconnects. Anyone else?
4 posted on 11/30/2001 3:50:05 PM PST by Cagey
[ Post Reply | Private Reply | To 1 | View Replies]

To: IronJack
Me, too. I am getting @Home on the 11th of December. My phone lines aren't too good in the winter, sometimes I am logging on at 4,000 bps.
5 posted on 11/30/2001 3:52:40 PM PST by joyce11111
[ Post Reply | Private Reply | To 2 | View Replies]

To: Cagey
Some cable companies may be testing a switchover to their own network. Or just coincidence
6 posted on 11/30/2001 3:59:04 PM PST by spycatcher
[ Post Reply | Private Reply | To 4 | View Replies]

To: Cagey
I've been having intermittent problems for the past several weeks but especially the past few days. I love the @Home connection so I would hate to have to change.
7 posted on 11/30/2001 4:00:30 PM PST by BlueHorseShoe
[ Post Reply | Private Reply | To 4 | View Replies]

To: technochick99
Ping! But, um, you are in the air flying right now. What's the point of pinging you. Oh! I know. In case you use an internet kiosk when you land!
8 posted on 11/30/2001 4:07:46 PM PST by Lazamataz
[ Post Reply | Private Reply | To 1 | View Replies]

To: Cagey
@Home cable connection 5 by 5 here in Olympia, WA.
9 posted on 11/30/2001 4:11:03 PM PST by poindexter
[ Post Reply | Private Reply | To 4 | View Replies]

To: IronJack
Cox (hardball negotiators who care little about customers)is now running a blurb on channel 71 saying that we will "likely" lose service tonight. I don't even have a dialup modem in my system and don't plan on getting one. If it goes out they will lose tons of customers to DSL, so I'm betting it will only be out over the weekend at most.

There will also be a renewed push to eliminate the cable company monopoly over our cable lines. Then AOL etc will be able to offer cable access. These people are as stupid as the music companies when it comes to the internet.

10 posted on 11/30/2001 4:12:12 PM PST by spycatcher
[ Post Reply | Private Reply | To 2 | View Replies]

To: IronJack
Check DSL availability here for alternative broadband.

DSL Reports is also a good page for info and reviews

11 posted on 11/30/2001 4:17:33 PM PST by spycatcher
[ Post Reply | Private Reply | To 2 | View Replies]

To: spycatcher
It is beginning to look like a power play. All the stakeholders are stating their case in various press releases. The bondholders probably want full replacement cost for their investment - that is, the cost of completely replacing the system. AT&T, on the other hand, wants to buy it as though it were a store full of used computer equipment. Somewhere in between is the answer. The judge just gave the bondholders some additional bargaining power.

One thing is for certain; if service is terminated, @home is done and cable internet service will be set back a few years. Yeah, the cable companies will take a hit, but internet service is but a small part of their business. I don't think AT&T has a very big stake in this either, relative to their size.

There's another thread on this subject here .

12 posted on 11/30/2001 4:18:01 PM PST by meyer
[ Post Reply | Private Reply | To 1 | View Replies]

To: spycatcher
I've got a dialup, but I don't have an ISP through dialup. I'd rather go back to chiseling my posts on stone tablets and hanging them in the public square.
13 posted on 11/30/2001 4:18:22 PM PST by IronJack
[ Post Reply | Private Reply | To 10 | View Replies]

To: Cagey
"My @home connection has been acting a bit odd tonight with periodic disconnects. Anyone else?"

Connection has been fine all week, but email has acted silly the last thirty-six hours. Works sometimes, doesn't work other times. I took this chance to tell everyone in my address book to switch to a different email account.

14 posted on 11/30/2001 4:34:00 PM PST by Joe Bonforte
[ Post Reply | Private Reply | To 4 | View Replies]

To: spycatcher
BUMP
15 posted on 11/30/2001 4:35:33 PM PST by Aurelius
[ Post Reply | Private Reply | To 1 | View Replies]

To: spycatcher
I signed up for a DSL line short-term until this @home thing is settled. It gave me the chance to do some speed testing. @home kicks DSL's butt.
16 posted on 11/30/2001 4:35:57 PM PST by Glenn
[ Post Reply | Private Reply | To 1 | View Replies]

To: spycatcher
Memo to corporate brigands at Excite, Comcast et al:

Shut me out tonight and I'm done with the Internet. (many more like me, I'm sure).

17 posted on 11/30/2001 4:37:31 PM PST by NoControllingLegalAuthority
[ Post Reply | Private Reply | To 1 | View Replies]

To: Glenn
Good idea. I would have, but I'm betting on sanity prevailing like the ABC in NYC deal. I may lose short-term though.
18 posted on 11/30/2001 4:42:43 PM PST by spycatcher
[ Post Reply | Private Reply | To 16 | View Replies]

To: spycatcher
Here in the Hampton Roads area there is an "Urgent Message to all Cox@Home subscribers" and it just doesn't look good. It will be sad to join the rest of America again with a SLOW MODEM..UGH! I'm sure those of you without DSL and Cable are really crying the Mocha a river, but hey..it's Friday..LOL! Much love to all of you!
19 posted on 11/30/2001 4:43:07 PM PST by MoJo2001
[ Post Reply | Private Reply | To 1 | View Replies]

To: Joe Bonforte
surfing here on @home. got CD to switch to charter.net if @home crashes. going to wait until I go down. I think charter.net is trying to get people to switch from @home, so they get all the cut. Hopefully a price war will start like with long distance phone service when @home gets bought.
20 posted on 11/30/2001 4:43:42 PM PST by revtown
[ Post Reply | Private Reply | To 14 | View Replies]


Navigation: use the links below to view more comments.
first 1-2021-4041-6061-80 ... 121-139 next last

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
News/Activism
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson