The customer claimed they had to wait 12 minutes to be seated and wanted a free meal, or else they would take to TripAdvisor When you subscribe we will use the information you provide to send you these newsletters. Sometimes they’ll include recommendations for other related newsletters or services we offer. OurPrivacy Noticeexplains more about how we use your data, and your rights. You can unsubscribe at any time. A Welsh restaurant managed to keep its cool and issue the ultimate response after being threatened with a bad TripAdvisor review over a '12-minute' wait. The Gatehouse Steakhouse in Dolgellau shared...