Mr. Castro: 'Ello, I wish to register a complaint. (The owner does not respond.)Mr. Castro: 'Ello, Miss?Owner: What do you mean "miss"?Mr. Castro: (pause)I'm sorry, I have a cold. I wish to make a complaint!Owner: We're closin' for lunch.Mr. Castro: Never mind that, my lad. I wish to complain about this Hugo what I purchased not half an hour ago from this very boutique.Owner: Oh yes, the, uh, the Venezulian Red...What's,uh...What's wrong with it?Mr. Castro: I'll tell you what's wrong with it, my lad. 'E's dead, that's what's wrong with it!Owner: No, no, 'e's uh,...he's resting.Mr. Castro: Look, matey, I...