The IT workers at Cengage Learning in the company's Mason, Ohio offices learned of their fates game-show style. First, they were told to gather in a large conference room. There were vague remarks from an IT executive about a "transition." Slides were shown that listed employee names, directing them to one of three rooms where they would be told specifically what was happening to them. Some employees were cold with worry. The biggest group, those getting pink slips, were told to remain in the large conference room. Workers directed to go through what we'll call Door No. 2, were offered...