A Google search for cyber crime images yields hundreds of takes on roughly the same visual: a person in a black, hooded sweatshirt lurking behind a computer screen. But if you talk to Jason McNew about how best to describe the web users committing such crimes, you'll hear a different answer. "The perpetrators of these crimes know exactly what they're doing," he said. "They are well-educated, well-funded and organized. This problem is organized crime. They're college graduates. They operate out of jurisdictions where they know American law enforcement can't get them."