Had Hughes ... same issues. Paid for the highest speed and it kept getting slower. I felt I was subsidizing all those beneath me. I had to get up around 3AM to get any work done. Frontier finally hooked us up and for a fraction of the cost.
We had an open maintenance ticket with Hughes for months. Finally, after a bit of research, I realized that they only had so many transponders on the bird and those transponders only had so much bandwidth. That’s when we chucked’em.
It is astonishing to me that they are still selling bandwidth. Periodically, we get junk mail from them trying to get us to re-subscribe.
Like THAT’ll ever happen!
There’s another satellite provider in our area called Wild Blue. We looked into using them but discovered that they are in the same wagon as Hughes. So, it was off to the AT&T store. AT&T is the only service provider in our area that provides 4GLTE service. We have had relatively few problems and all have been resolved satisfactorilly.