Well, as far as Kohls goes, they used to make quality clothing. Now their stuff is tissue-paper-thin cheap junk.
Also, my local Kohls has become the messiest garbage dump I’ve ever seen. Clothing is strewn all over the tops of the racks and litters the floor in heaps. If you go to one of the shelves to look for a tee shirt, they’re all balled up and thrown around, and the one style you’re looking for will be strewn among several fixtures.
I just don’t bother with the place anymore.
The last time I went to Kohls was about 5 years ago
There was one register open.
The clerk asked the woman at the front of the line if she would like to apply for a charge account and the woman said she would like one.
We all then had to wait in line while the woman filled in an application form. Astonishing.
I never returned.
.
The first time I ever saw a store in such disarray was when I visited my daughter down near the border. I walked into a Walmart and clothes and hangers were all over the floor. In the ‘arts and crafts’ department paint tubes had been opened and ‘tried out’ on the backboard of the shelves!
My local Kohls is neat and well run and I don’t want to be bothered by a bunch of sales women asking if I need help, lol. I used to shop at Dillards but Kohls offers some good choices, in my town anyway.