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To: ozaukeemom
I went into the local Apple store and felt like I was on another planet. Pretty surreal. Trying to buy something was a challenge in and of itself! Lots of employees, but had to jump through hoops to get one to wait on us. Had to do so for my son, but I will stick with my PC. He is thrilled with his MacBook Pro, but it cost a small fortune.

I've NEVER had that experience at an Apple store. Buying things is exceedingly easy, done without pressure. There isn't even a checkout counter. No queues to give them your money.

Every one of the Apple specialists I've talked to spent 100% of his attention on me. He or she did not go off to do other things, they listened to me, gave advice, was never in a hurry or pressuring me to make a decision, and when I was ready, asked for my credit card, swiped it on a hand-held device, and told me receipt had been emailed to me, and then gave me the bag with my purchases.

79 posted on 09/18/2009 2:00:51 AM PDT by Swordmaker (Remember, the proper pronunciation of IE is "AAAAIIIIIEEEEEEE!)
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To: Swordmaker

Oh, they did not pressure me. But, when we walked in, there are all these people there,employees and customers. None of the employees meet your eyes. I wandered around trying to find out how to get waited on. Yes, they concentrate on you, but how to get one! lol I asked a guy but he was not a salesperson that day, he said. Gave him the name and then he sent someone. It was just strange to me. Went in there knowing what we wanted, so it was easy at that point. $3k later, we walked back out. lol


141 posted on 09/18/2009 9:50:08 AM PDT by ozaukeemom (Obama lied, Kennedy died.)
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