[Swordmaker]

A couple of nights ago, she asked me to attach a document for her. A typical request when she in on a windows system but rare when she uses the Mac. I never figured out what was going on, the file was not selectable in the email program. I saved it under a different name and closed the host program, still not selectable. I eventually saved it in a Microsoft compatible format and like magic, that file was selectable. I have no idea why Yahoo Mail would not let me select a Mac format file while letting me select the Microsoft format file right next to it. I lost about three hours trying to figure that one out.

Is she not using the Apple Mail program? Why not?

The problem sounds more as if the issue is with Yahoo than with the Mac. I have never had an issue with attaching any type of file to an email from with in Mail... I suggest you take up the issue with Yahoo. I will investigate and get back to you, though.

[dangerdoc]

Our email has been through Yahoo for years. I’ve never seen it refuse to accept a file. I spent hours trying different variations and was only able to send the file after saving it as a Power Point compatible file. The problem is solved now, she just saves her projects in that format now.

She still cannot upload assignments performed on the University’s learning center using the Mac. She took the Mac to school and the IS department could not make it work either. I bought her an inexpensive Win 7 notebook that she uses for that purpose. She hates it but it works. The whole concept of making a directory and telling the program to save her files there just makes her angry. She refuses to search for the appropriate directory to open or upload the files.

I’ll hand it to Apple, she has no fear pushing button on the Mac but Windows intimidates her.

Since I have your ear, how do I reset an iPod Touch? My daughter did something to it when she tried to update her music. It now won’t work and tells her she needs to reset the iPod. When she hits the reset button, it spends about 5 minutes with a bar going from 0 to 100% done, then says there was an error and goes back to the original error message and reset button. She has tried doing the two button push on the iPod but that didn’t change anything.