Is that so?
When you go shopping for food or clothes, do you tip the clerks? Stores are a service business, we don't tip there do we?
When you buy a car, do you tip the salesman too? How about tipping your undertaker for maybe burying grandma extra extra deep?
Tipping is a strange American custom that needs to die.
Service (to me) = valet, waiters, concierges, golf club staff, cab drivers, etc.
This is like asking someone to work a sales position w/ no hope of commissions.
Ask any good server and she would never want to work at this place. So you get the bad ones w/ no incentive. Smart.
^^THIS^^
It seems not only that the amount of tip expected by waitstaff goes up all the time, but the list of those you're expected to tip, period, gets longer and longer. I leave 20+% for decent service and good food (at breakfast, lunch OR dinner), but I do cringe at the "automatic" tips added to the bill. And how do you know who to tip or not? I confess it wouldn't occur to me to tip a plumber or electrician, but I tip deliverymen and the like.