Read the posts, it had nothing to do with not doing the repair “right”, repairs that almost all home owners will never see.
As that post correctly pointed out “” your plumber has a vastly greater range of service that he can deliver to you based on how he feels about you, or what mood he is in, or what type of man he is, yet you trust him to just do his job well, while you don’t trust us that have been in the food service business to do ours, unless we have the hopes of a bonus, of a tip.””
I don’t care if my plumber is friendly. He doesn’t have to smile. He just needs to get the job done at the price we agreed on. If I’m paying him by the hour, he’d best be WORKING while I watch. Neither of us are doing something for ‘fun’.
A restaurant is ALL about fun. As my boss told me in my first job - Baskin-Robbins - “We don’t sell ice cream. They can buy ice cream in a grocery store. We sell happiness.”
The waitress or waiter is part of the dining experience. The job is to deliver “happy”. It is not in any way like a contractor.