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I don’t care if my plumber is friendly. He doesn’t have to smile. He just needs to get the job done at the price we agreed on. If I’m paying him by the hour, he’d best be WORKING while I watch. Neither of us are doing something for ‘fun’.

A restaurant is ALL about fun. As my boss told me in my first job - Baskin-Robbins - “We don’t sell ice cream. They can buy ice cream in a grocery store. We sell happiness.”

The waitress or waiter is part of the dining experience. The job is to deliver “happy”. It is not in any way like a contractor.

First off, service plumbers are generally personable, it is part of the job requirements, and I described work under the house that almost no customers will ever see, and I described that repeatedly, but you keep ignoring what I am posting, and changing it, I also described "already priced" jobs, for instance the kind of work that someone spends hours doing under the house.

If my waitress was killing the mood in my place by not being pleasant and helpful, she would be fired, I would not watch with apprehension and helplessness, and hoping that my customers would tip enough to overcome her dourness.

As my boss told me in my first job - Baskin-Robbins - “We don’t sell ice cream. They can buy ice cream in a grocery store. We sell happiness.”

Tipping required/counted on, at Baskin Robbins when you worked there?