[ansel12]

First off, service plumbers are generally personable, it is part of the job requirements, and I described work under the house that almost no customers will ever see, and I described that repeatedly, but you keep ignoring what I am posting, and changing it, I also described "already priced" jobs, for instance the kind of work that someone spends hours doing under the house.

If my waitress was killing the mood in my place by not being pleasant and helpful, she would be fired, I would not watch with apprehension and helplessness, and hoping that my customers would tip enough to overcome her dourness.

As my boss told me in my first job - Baskin-Robbins - “We don’t sell ice cream. They can buy ice cream in a grocery store. We sell happiness.”

Tipping required/counted on, at Baskin Robbins when you worked there?

[Mr Rogers]

“Tipping required/counted on, at Baskin Robbins when you worked there?”

No, which is why there is a lot of turn-over and uneven service. Also, it was kind of tough to tip on a 25 cent ice cream cone, which is what a single scoop went for (23 cents plus tax to 25). Tips were generally 15% back then as well, and 15% of 25 cents is <4 cents.

“If my waitress was killing the mood in my place by not being pleasant and helpful, she would be fired...”

As the customer, I prefer more direct input: give a 5 cent tip so they know you did not forget them...