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Need computer help: STservices.exe

Posted on 09/25/2009 5:50:51 AM PDT by hsmomx3

This morning I turned on my computer which started fine and I got this message: STservice.exe unable to find

Then I got another pop up saying if Windows finds a solution to the matter it would let me know.

I have no clue what this is.

Running Windows Vista Home Premium


TOPICS: Computers/Internet
KEYWORDS: vista; windows
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Thanks for your help!
1 posted on 09/25/2009 5:50:52 AM PDT by hsmomx3
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To: hsmomx3

At first I was gonna joke about it being a STuned beeber program. But here is what I found on google:

http://www.prevx.com/filenames/991181304653994863-X1/STSERVICE.EXE.html

STSERVICE.EXESuspicious Software
It is possible that your PC could be infected. The file name STSERVICE.EXE is used by both safe and unsafe programs.

You should urgently check your PC to make sure it is not infected. The free version of Prevx will scan your PC in less than two minutes and check for millions of spyware and malware infections including STSERVICE.EXE. Don’t put your confidential data, or your identity at risk, check your PC now with Prevx.

Download Prevx 3.0 now »
File Behavior
STSERVICE.EXE has been seen to perform the following behavior:

The Process is packed and/or encrypted using a software packing process
The Process is polymorphic and can change its structure
STSERVICE.EXE has been the subject of the following behavior:

Created as a new Background Service on the machine
Created as a process on disk


2 posted on 09/25/2009 5:52:59 AM PDT by Larry Lucido (This tagline excerpted. To read more, click on MyOverratedBlog.com)
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To: hsmomx3

Unless someone comes up with a better answer, I’ve had good luck with Malwarebytes as a malware cleaning program.


3 posted on 09/25/2009 5:54:12 AM PDT by Larry Lucido (This tagline excerpted. To read more, click on MyOverratedBlog.com)
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To: hsmomx3

do you have malware program?


4 posted on 09/25/2009 5:54:38 AM PDT by Doogle (USAF.68-73..8th TFW Ubon Thailand..never store a threat you should have eliminated))
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To: hsmomx3

run your virus scan program


5 posted on 09/25/2009 5:55:35 AM PDT by Doogle (USAF.68-73..8th TFW Ubon Thailand..never store a threat you should have eliminated))
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To: Doogle

This computer came with McAfee and it is supposed to check all of this stuff. I will run the AV program.


6 posted on 09/25/2009 5:56:05 AM PDT by hsmomx3 (GO STEELERS!!!!!!!!!!!!)
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To: hsmomx3

This is what you get for visiting all those porn sites. Wasn’t you? Oops.

(just kidding, mom)


7 posted on 09/25/2009 5:56:48 AM PDT by savedbygrace (You are only leading if someone follows. Otherwise, you just wandered off... [Smokin' Joe])
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To: hsmomx3
Long thread but it looks like they found the solution
8 posted on 09/25/2009 5:57:34 AM PDT by armymarinemom (My sons freed Iraqi and Afghan Honor Roll students.)
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To: hsmomx3

Who is the manufacturer of your computer?


9 posted on 09/25/2009 5:57:37 AM PDT by Rational Thought
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To: Doogle

UNless you uninstalled something that may have left this behind I vote for Spybot S&D or the other malware killers mentioned.. The good news is that it seems to have been partially killed already by the messages received.


10 posted on 09/25/2009 5:58:07 AM PDT by Neidermeyer
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To: hsmomx3
Thank you for visiting the Microsoft Answers community forum. That file seems to be part of the Dell backup program that comes pre-loaded on your system. You can uninstall it in control panel, programs and features, but I would suggest contacting Dell to make sure you have a copy of it to reinstall or that you can download a copy from their web site if you don't have one on CD.

http://social.answers.microsoft.com/Forums/en-US/vistaprograms/thread/3ca35fdf-ee29-48a4-be3f-ffd0d6b55c6b

11 posted on 09/25/2009 5:58:45 AM PDT by fso301
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To: hsmomx3

should


12 posted on 09/25/2009 5:58:46 AM PDT by Doogle (USAF.68-73..8th TFW Ubon Thailand..never store a threat you should have eliminated))
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To: hsmomx3

This computer came with McAfee
***********************************
Ditch McAfee , get AVG FREE 8.5


13 posted on 09/25/2009 5:58:53 AM PDT by Neidermeyer
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To: hsmomx3

Start your computer using F8 on boot.. that should get you to a boot selection screen ,
choose SAFE MODE.....
Once booted in safe mode, go to :
START
PROGRAMS
ACCESSORIES
SYSTEM TOOLS
SYSTEM RESTORE..
Restore the system to a date BEFORE you started getting the popups (Last time it worked right )
That should remove it ..
But get something like AVG for your Virus/malware protection..


14 posted on 09/25/2009 5:59:37 AM PDT by Robe (Rome did not create a great empire by talking, they did it by killing all those who opposed them)
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To: Neidermeyer

yeah Spybot has good products


15 posted on 09/25/2009 6:00:25 AM PDT by Doogle (USAF.68-73..8th TFW Ubon Thailand..never store a threat you should have eliminated))
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To: Rational Thought

DEll


16 posted on 09/25/2009 6:01:58 AM PDT by hsmomx3 (GO STEELERS!!!!!!!!!!!!)
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To: hsmomx3

Switch to MAC...it’s a difficult learning curve, but you’ll be glad when you get converted and baptized..It’s a NEW LIFE>


17 posted on 09/25/2009 6:02:40 AM PDT by rovenstinez
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To: hsmomx3

run combofix.exe (google it)


18 posted on 09/25/2009 6:05:31 AM PDT by dubie (The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants.)
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To: hsmomx3

Do the safe mode start, system restore that Robe described in the post.

Next, go and download Malwarebytes, available at Malwarebytes.org

Install and run the program. Update it first. Do a complete system scan. If it wants to reboot, let it. After it is done, get in the habit of updating it weekly and running it weekly. Malwarebytes is very very good at removing malware. This is in addition running and keeping your antivirus up to date.

Good luck


19 posted on 09/25/2009 6:07:03 AM PDT by cyberstoic
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To: dubie

Bump so I can locate later.


20 posted on 09/25/2009 6:10:47 AM PDT by techcor (I hope Obama succeeds... in becoming a one term president.)
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