Have you considered cancelling them now? You’ve given them notice about your feelings but still are allowing them access to your system. Just a thought.
Wow, I had quite a few pings on this thread, just overnight,
so I address all.
Yes, I have thought of removing Carbonite from my computer, even though I have a few months left on my subscription.
I first have to make sure I have all photos and docs on my thumb drives.
I have decided that the thumb drives can hold all that I need to save, and I will not need the full time online backup.
As for onsite backup, as I have said many times, it is no good if you have fire, theft, or other natural disaster.
With thumb drives, however, I can keep those offsite.
Carbonite must be feeling the heat. I actually had an Email from them this morning. It was just a folksy mass-mail newsletter, with no mention of their problem or my cancellation, but is the first that I have received since I started using them nine months ago.