Interesting.
Have you read the number of people on this thread who agree treatment is not what it should be?
Again, I am glad you are treated well, it still is not the norm.
20, maybe? If some stew messes up once, that will stay in someone’s memory.
I was on a World Airways flight out of LAX that suddenly lost hydraulic power on the left side, and we bounced around the sky, dumped fuel, and did an emergency landing. One flight attendant did snap at someone- But I don’t count that.
What happened to Beck was deliberate meanness, not some transient negligence.