[Tunehead54]

Box it up. Take it back. Get a Canon or an Epson. Call your store's tech support to make them fix your boot problem. Be insistent. Take names and operator IDs. For a company that mostly sells printers I cannot believe how badly HP does with its drivers. :-(

---

Here's what I have in Contacts - no guarantee: (800) 999-1148

[Lando Lincoln]

Thanks to all for the suggestions. The machine remains dead but I have made minimal effort to bring it to life. My whole family has decided to get the flu - very unusual for us. Hey, maybe the machine infected us!! I think I'll climb the highest tree in my yard and give it the "drop test". Thanks again.