Skip to comments.Windows 7 update, hold off for now.
Posted on 06/24/2010 5:38:17 AM PDT by dangerdoc
Windows 7 critical update appears to have crashed my computer. System restore was not effective, and my computer remains unbootable.
I'm curious if anyone else has had a problem this morning.
I will look into the problem more deeply this evening after work and post what I find.
I installed it yesterday and the computer worked fine after that.
Installed yesterday, no problems.
No problems, here.
Just bought a new computer this week after my 7 year old dell died Monday.
The new one has XP on it. I felt a little slighted until I started loading all my programs and everything worked even my old Lotus123 rel 5. (I hate Excel).
Everything working here.
A lot of times its driver issues. The Windows updates changes something a driver or program was dependent upon. For some reason, even the big guys miss the full impact of updates on occasion.
No problem with my Enterprise, Home Premium, or Ultimate Windows 7 installs. Server 2008 got some updates, and something with the new .NET install pooched my SMS servers. They were back up after a rollback.
I didn’t have much time to look at things this morning. I woke to a warning that startup failed. Startup repair did not work and roll back to two different restores also were ineffective.
I have a disk image so all is not lost but have a couple of days work not backed up, that I would prefer not to lose.
I just got the mac laptop running again this week. There seems to be a limit on the number of computers working in my house.
If you haven’t registered it or if you are running a pirated version you could have that problem.
No, in that case, you will get reduced functionality--your screen background will be black, there will be a "this is unregistered" note on the bottom, and info on how to contact MSFT to buy a key for the system. Eventually it will stop operating, but it is in MSFT's interest to give a user with a pirated version a chance to pay up.
By the way, the update which invalidates many "activation hacks" is KB971033.
I believe Microsoft has free support for security issues and patches.
But if it wasn’t caused by the security patch you may have to pay. It could be that you had an existing issue exposed when the patch was applied and your system rebooted.
Or it could be a problem in the patch. We really don’t know yet (unfortunately).
Legitamate factory install and registered.
I did install Logitec Harmony software yesterday to change some components on the remote. I’ve used the same software on Vist and XP without problems.
The last restore point on the computer is the Windows critical update.
I was tempted to bring my computer to work with me but I can’t log onto the network with that computer.
My Toshiba Satellite L505 slurped up the update like it was hot chocolate on Christmas Day.
First thing to do is restore the system from the backup disk or install the backup disk if it is a clone. You do back up your system, don’t you?
If you can't get it booted up, you might try downloading one of the 'live' linux CDs. They will allow you to access any files that you might not have backed up, so you can dump them to a thumb drive or something. At least then you can do a clean install without losing any important data. A live CD is one of the must-have items in any geek's toolbox, regardless of the OS they run.
I have a USB case that I bought years ago to retrieve files stranded on laptop HDs years ago. It works but is time consuming. I like your idea!
Come to think of it, I did have a problem with a Windows 7 VM I’m running on my Ubuntu desktop. I had to run startup recovery and still had an issue. Thankfully VMWare Workstation has snapshot rollback, and that fixed the issue. I haven’t tried to run the update again. Perhaps that’s what caused the issue.
I got a warning from Microsoft Security Essentials last night that my copy of Windows 7 may be a conterfeit (it isn’t). I had to download the software to validate that I had a “genuine” copy, and it still said it was counterfeit. I ended up restoring from a system image, and no problems after that.
Thanks. Glad I could help!
Thanks for the ping.
It crashed my husbands computer.....
Did he have any problems getting it running?
OOPS I was wrong, he updated Vista....and it is still dead....
I have a Mac and put in a new operating system and updated without any problems......I just don’t understand why Microsoft can’t get this stuff right...
This is not a my system is better commentary because I actually like both....it is just frustrating for PC users.....
I just got the Mac laptop working again. The battery went bad, had to drive an hour to the Mac shop to get the battery replaced, then a month later, the recharger cord broke. Had to wait a week to get a new one. We just got every thing working and now the Windows laptop is down.
This is the first time an update has adversely affected me, and I’m not 100% sure that it was the problem, I’ll have to dig into the problem tonight after work.
With my slow internet, it’s going to take about 3 hours to download the iso file.
I chose ubuntu because I have heard users talking about it being their favorite flavor. I assume it will have some sort of GUI and USB support. It’s been years since I’ve used the command prompt and I don’t know unix anyway.
Because of the delay, I decided to pull the hard drive, unfortunately, there are some retaining screws that I can’t get to without a major disassembly, I’m really hoping the live CD works.
Last night's updates included the following:
Cumulative Update for Media Center for Windows 7 x64-based Systems (KB981078) Installation date: 6/24/2010 3:00 AM Installation status: Successful Update type: Recommended Install this update to resolve issues with Media Center for Windows 7. For a complete listing of the issues that are included in this cumulative update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. More information: http://go.microsoft.com/fwlink/?LinkId=190670 Help and Support: http://support.microsoft.com
Microsoft .NET Framework 3.5 SP1 Update for Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB982526) Installation date: 6/24/2010 3:01 AM Installation status: Successful Update type: Important This update addresses a set of known issues of the Microsoft .NET Framework 3.5 Service Pack 1. After you install this item, you may have to restart your computer. More information: http://go.microsoft.com/fwlink/?LinkId=190967 Help and Support: http://support.microsoft.com
Update for Windows 7 for x64-based Systems (KB982519) Installation date: 6/24/2010 3:01 AM Installation status: Successful Update type: Recommended Install this update to resolve issues with non-compatible applications. For complete details of this update, see the associated Knowledge Base Article. After you install this item, you may have to restart your computer. More information: http://support.microsoft.com/KB/982519 Help and Support: http://support.microsoft.com
Update for Windows 7 for x64-based Systems (KB980846) Installation date: 6/24/2010 3:01 AM Installation status: Successful Update type: Recommended Install this update to allow Windows 7 to provide a Windows Vista context for legacy applications designed for older Windows versions. After you install this item, you may have to restart your computer. More information: http://support.microsoft.com/KB/980846 Help and Support: http://support.microsoft.com
Today I got another update to install:
Microsoft .NET Framework 4 Client Profile for Windows 7 x64-based Systems (KB982670) Download size: 41.0 MB You may need to restart your computer for this update to take effect. Update type: Recommended The Microsoft .NET Framework 4 Client Profile provides a subset of features from the .NET Framework 4. The Client Profile is designed to run client applications and to enable the fastest possible deployment for Windows Presentation Foundation (WPF) and Windows Forms technology. More information: http://go.microsoft.com/fwlink/?LinkId=191022 Help and Support: http://support.microsoft.com
My goal for the moment is getting a 48 gig video project off the hard drive. Then installing a working disc image.
I’ve tried all restore points with no luck which makes me think this is more than a failed update.
At this point I’m very frustrated I can’t get to two restraining screws to get the old hard drive out. If I could I would just run into town get a new HD, put it in the computer, put my old image on it, plug the old hard drive into a case and just mess with it at my leisure.
It is set for automatic updates - I shut down and rebooted several hours later at which time it finished configuring updates. Later, I came on FR, clicked on one article and the mouse icon looked like a little page of type - computer frozen. ALT/CTRL/DEL had no effect (nothing did). I removed the battery and power cord to shut it off.
Two hours later, it is still the same. If I put in the battery or power cord I still have a black screen. The computer is "running" - but nothing.
I'm trying to find something on ms groups but decided to come here first.
I cannot run the restore disks - nothing.
Running Windows 7 Professional, set on automatic updates.
Now my Outlook will not open on command or link to other programs.
I don’t know. I have been using computers for 20+ years and I have never had this kind of problem without a hardware fault or some misadventure on my part.
BTW: I'd like to take just a moment to point out to anyone else who happens to notice this thread, how marvelously peaceful it has been. Wonder why that is? Anyone... anyone... Bueller?
Thanks for responding. It was a general plea for help from anybody out there.
I’m running ESET Smart Security...but wondering if I allowed access to a counterfeit ‘update’.
I HATE COMPUTERS!
How do I mount a drive under unix. I was hoping I could just click on the drive and use drag & drop like I would under windows. I am also hoping that it will recognize a USB drive without any special machinations.
I'm open to experience and advice.
Ubuntu should be fine. Don't put the USB in the slot until after you're all booted up and you should be able to just click on it and go. I haven't used a recent ubuntu, so I can't tell you exactly what the file manager will be like. It should be fairly straightforward to figure out though, even if it doesn't look much like what you are used to. Good luck with it!
He really is not certain if happened because of the updates or there is a hardware issue.....
Good luck to you
“Now my Outlook will not open on command or link to other programs.”
Nope...it involves my home system.
My buddy is taking over the computer later today with TEAMVIEWER...to straighten it out.
Will let you know what the problem is/was.
Thanks. I am going to follow your husband’s footsteps (probably new, not refurb though). I did buy a dock so that I can access my hard drive from the laptop and it works fine.
I’ve downloaded and burned three different live CD versions. None of them have been able to boot so far.
I haven’t had a prob.. BUT, I have my system set up to download and let me choose what to install...
The day before yesterday, it install 3 updates without me even choosing :/