(Vanity) ILD Teleservices charge- AT&T. How Do you Get Rid of it? Anybody have the same charge?

Me ^ | 9/27/2011 | Me

[Dallas59]

I've noticed that I have a charge on my home phone bill from ILD Teleservices. I already have Long distance service from ATT. Anybody know what it is and how to get rid of it? Thanks

[keat]

Call AT&T and they’ll take it off. Do it soon though.

[deoetdoctrinae]

It's called "cramming". See below, from MSNBC...

Consumers who have been crammed should carefully save all paperwork and immediately call their local phone provider to dispute the charge. Next, call the provider listed on the bill, and don’t back down if the company claims you authorized the charge. Don’t pay the charge, either — phone service cannot be disconnected for non-payment of the third-party portion of a phone bill. However, the third-party provider can put their bill into collections, with the possibility that non-payment could end up on a credit report, so it’s important to follow-up with the billing company to be sure the charge is permanently removed.

[keat]

Also ask them to put a block on future third party services.

[Dallas59]

I will call in the morning. They are closed now. I’ve never signed anything authorizing a third party long distance service. I went back to January of this year and it’s there. December 2010 was free of this charge. I have auto bill pay. That’s going away now.

[keat]

Yeah that’s why I will never do auto pay on a phone bill. You’ll have no trouble getting this removed.

I guess the crammer will claim you ordered some service over the phone. They did that to my office one for some $700 item. They even had my secretary’s voice recorded saying “yes” to something. It was so fake like they isolated it and spliced it in. So whenever I’m on the phone with someone trying to sell something I never say the word “yes”.

With your deal, it won’t ever go that far, they’ll just take the charge off.

[Dallas59]

Thanks everyone.

[Kirkwood]

ILD handles third party billing. For example dial-up services can be placed on you phone bill every month and that will show up as ILD. This is done by people who don’t want their credit card number floating around to be automatically charged each month.

[ErnBatavia]

When I started taking care of my parents' affairs due to their dementia, they had most of their stuff on "auto suck". I stopped that and went back to writing checks.

Nothing beats hands-on.....same reason there's no phocking way I'll do online banking.

[irishtenor]

***Anybody know what it is and how to get rid of it? ***

Yeah, got rid of my home phone.

[abclily]

I had the same problem a couple of years ago. Got one set of charges partially reimbursed, but then it happened again. AT&T allows these 3rd party charges. You never get all your money back. AT&T gets to keep part of the money. I had to get rid of AT&T.

[skr]

Call the ILD number and AT&T; tell AT&T why you won't be paying the extra charge. It will take about 3 months, so note when you called them and to whom you spoke (not that you'll ever talk to the same person twice); ILD may try to pretend your first call never happened. Be prepared to call again when the three months is up.