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New Norton Problem
My PC | 3/22/12

Posted on 03/22/2012 8:09:17 AM PDT by pabianice

I installed REVO Installer and then used it to uninstall Norton 360. Then downloaded Spybot Search and Destroy. But when I try to install Spybot I get the Norton 360 window not allowing me to install spybot but instead demanding I reinstall Norton 360.

How the heck do I get rid of Norton?? It's like a disease.


TOPICS: Computers/Internet
KEYWORDS:

1 posted on 03/22/2012 8:09:20 AM PDT by pabianice
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To: pabianice

It may be time for a clean install.


2 posted on 03/22/2012 8:10:32 AM PDT by dangerdoc (see post #6)
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To: pabianice

try:
https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home


3 posted on 03/22/2012 8:11:45 AM PDT by brandon24
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To: pabianice

You will need the Norton Removal Tool.

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20071130124653EN&product=home&version=1&pvid=f-home

I hate norton.

I hate symantec.

They are worse than viruses.


4 posted on 03/22/2012 8:12:39 AM PDT by Westbrook (Children do not divide your love, they multiply it.)
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To: pabianice

Don’t take this the wrong way, but maybe you should stay aways from PC’s.

You seem to have a lot of trouble using them.


5 posted on 03/22/2012 8:13:01 AM PDT by TomServo
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To: pabianice

Have your tried the Norton Removal tool at their web site?


6 posted on 03/22/2012 8:13:19 AM PDT by duckman (Go Newt...)
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To: pabianice

I had the same problem with my old system, which died right after I tried to get rid of Norton.

New system + Avast (the subscription, not the freebie version).

Has been working just as fast as the day I got it well over a year ago & i’m very happy with it.


7 posted on 03/22/2012 8:15:07 AM PDT by LadyBuck (In the immortal words of Jean Paul Sartre, 'Au revoir, gopher')
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To: pabianice

When you uninstall in Revo, the first screen that comes up gives you four levels of uninstall options. Use last option which gives you the deepest level of cleaning including the registry.

It’s too late now for this instance, but something to keep in mind for the future.


8 posted on 03/22/2012 8:15:56 AM PDT by bcsco
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To: pabianice

I use avast. And it’s free. I get rid of Norton on my wife’s laptops as soon as I get them home from the store.


9 posted on 03/22/2012 8:16:45 AM PDT by cuban leaf (Were doomed! Details at eleven.)
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To: Westbrook

I personally like norton. I use norton Internet security. It barely uses any memory or processor (unlike McAfee). So it is not a hog. I previously was using avast until PC became infected.

Norton has free parental controls. And a password login vault. One license is good to up to 5 pc’s.

I just let it run and never worry about the PC becoming infected. If you don’t want to have to screw with your PC, I highly recommend norton Internet security.


10 posted on 03/22/2012 8:21:51 AM PDT by AdamBomb
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To: pabianice

I remove Norton with extreme prejudice. Get one of the free anti-viruses that don’t bloat your computer like MSE (Microsoft Security Essentials) or Avast. Either of these two stick to keeping viruses off your computer. I used to love AVG until they started mimicking Norton.


11 posted on 03/22/2012 8:22:40 AM PDT by Marko413
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To: duckman

Yes. Norton Removal Tool will not uninstall Norton 360. SAYS it’s uninstalled, but as soon as I try to install Spybot I get the Norton 360 error/reinstall page. Norton SUCKS!


12 posted on 03/22/2012 8:28:32 AM PDT by pabianice (")
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To: pabianice

your first istake was using and installing Norton.
if you want the low down on AV software go to AV-comparatives.org. I use ESET security suit and I have never had a problem.


13 posted on 03/22/2012 8:31:17 AM PDT by SouthernBoyupNorth ("For my wings are made of Tungsten, my flesh of glass and steel..........")
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To: pabianice

Sorry to do this but, I’ve got to ask:

Are you logged in?


14 posted on 03/22/2012 8:31:34 AM PDT by freedomson (Tagline comment removed by moderator)
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To: pabianice

Goto “Run”. Enter REGEDIT. Click on Edit, then Find....Enter keyword Norton. Delete Norton Files. Continue until all Norton files are removed.


15 posted on 03/22/2012 8:37:00 AM PDT by A_Tradition_Continues (formerly known as Politicalwit ...05/28/98 Class of '98)
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To: pabianice
Go to Control Panel and look for add and remove programs and look for and uninstall Norton programs. If there is a Norton uninstall program use it first then clean up the rest.
16 posted on 03/22/2012 8:38:23 AM PDT by mountainlion (I am voting for Sarah after getting screwed again by the DC Thugs.)
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To: pabianice

I always uninstall programs in slow mode. Seems to clear things out better. Then use CCleaner to finish the job.


17 posted on 03/22/2012 8:50:11 AM PDT by donozark (We're ALL Greeks now...and possibly, quite soon, Portugese.)
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To: pabianice

I think I recommended Revo to you. But perhaps I didn’t tell you to use the deep cleaning option and then follow through with all the steps to select and delete of all the remaining bits and pieces.

There are a couple of things you can try. Go back to a restore point before you did the Revo uninstall and if the Norton program reappears, try the Revo again, using the steps that clean out the registry. It means you have to ‘select all’ when that option is given to you and then hit the delete button.

Failing that, someone on these posts gave you an instruction to working within the registry on your own.

As an aside, there is a free program called Threatfire which analyzes stuff heuristically when a program tries to change your computer. Threatfire lets you know when it occurs with the option to deny it or let it happen if you are personally downloading something you want. This type of program doesn’t wait for a virus to be spotted, analyzed and then included in a later download by your virus program like Avast.

I use both, with an occasional scan by Malware Bytes as well. You can never be too rich, too thin or too protected from malware and viruses.


18 posted on 03/22/2012 8:55:58 AM PDT by wildbill (You're just jealous because the Voices talk only to me.)
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To: A_Tradition_Continues; pabianice

I haven’t dealt w/ Nortons in some years, went to the dark side.
But back when I was running XP I tried Nortons in one of those ‘try it 30 days’ routines.
Tried to uninstall, no joy. Went through Regedit several times.
Still prompted me every time I booted up.
Finally fixed it. Format, reinstall.
Nortons is a virus IMO.


19 posted on 03/22/2012 9:04:49 AM PDT by Vinnie
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To: wildbill

Threatfire - have not heard of it but will try it.


20 posted on 03/22/2012 9:17:03 AM PDT by Sergio (An object at rest cannot be stopped! - The Evil Midnight Bomber What Bombs at Midnight)
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To: pabianice

What about Trend Micro Internet Security? Been using it for several years with no problems. Is there a better one I should try?


21 posted on 03/22/2012 9:36:23 AM PDT by mtrott
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To: mtrott
"What about Trend Micro Internet Security? Been using it for several years with no problems. Is there a better one I should try?"

I've been trough them all and had different problems with different anti-virus warez and was about to pull my hair out till a Computer Nerd Friend of mine got me to install Mozilla Firefox Web Browser with the "No Script" addon and installed Microsoft Security Essentials and Spybot.

I haven't had a problem since and my websurfing speed is awesome!

22 posted on 03/22/2012 9:43:11 AM PDT by Mad Dawgg (If you're going to deny my 1st Amendment rights then I must proceed to the 2nd one...)
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To: mtrott

You might try Micro Soft Security Essentials. It is unbelievably easy to use, updates flawlessly, is totally free to MS users, and is incredibly reliable. I have never has a virus breech it, in the 4 years I have used it. (And it has caught untold numbers of threats.)

Is is also so compatable with your programs, it won’t slow you down either.

Just go to; http://www.microsoft.com/download/en/details.aspx?id=5201


23 posted on 03/22/2012 9:46:55 AM PDT by PSYCHO-FREEP (If you come to a fork in the road, take it........)
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To: pabianice
Norton, once upon a time, was great.

Now, it's a plague. Get rid of it. Get Avast.
24 posted on 03/22/2012 10:15:31 AM PDT by Nepeta
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To: Sergio

To me, the argument that it is better to stop a virus BEFORE it gets into your computer than to try to get it out when a threat is identified and code is developed to remove it is a no-brainer.

I believe in a tiered system of protection and Threatfire is my first line of defense. I think the Windows defender system also has some heuristic characteristics.

I haven’t had a problem that can be detected by any of the systems I use in years and I surf every day all over the net.


25 posted on 03/22/2012 10:18:09 AM PDT by wildbill (You're just jealous because the Voices talk only to me.)
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To: wildbill

Thanks for the review.


26 posted on 03/22/2012 10:29:09 AM PDT by Sergio (An object at rest cannot be stopped! - The Evil Midnight Bomber What Bombs at Midnight)
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To: pabianice

do you have windows installer cleanup utility installed?
BTW if you go the regedit rout search for symantec as well as norton


27 posted on 03/22/2012 12:51:09 PM PDT by waynesa98
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To: pabianice

UPDATE. I tried all of your suggestions but none worked. I then went online chat with a guy in India (I am not making that up). I gave him control of my desktop and it took him over an hour to finally kill THE SOFTWARE THAT WOULDN’T DIE! I couldn’t follow what he was doing so I had lunch. It is finally gone. But who knows what else he did to my PC...?


28 posted on 03/22/2012 7:13:31 PM PDT by pabianice (")
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