Skip to comments.Computer Question...
Posted on 12/03/2012 11:58:23 AM PST by US Navy Vet
Ok I was surfing the net on Friday, when my coputer said that there was an Abobe Update available, when I clicked on it(like I have done quite a few times before) about 15 or so sec later my ENTIRE computer FROZE UP. I let it set for maybe 2 or 3 minutes still froze. I reached back and pulled the power cable to do a "kick it in the nuts" Hard Boot. When it started to boot back up the DREEDED Windows Blue Screen of DEATH came up with a "Unmountable Boot Device" Error. Is the ANY hope of is my computer SCREWED?
I would just be happy to get Adobe not to load itself automatically every time I reboot, or be checking for updates, or whatever. It annoys the heck out of me.
As long as you have your backups it' just an annoyance, not a catastrophe.
If you have no backups, it may be a catastrophe.
Ditto what E. Pluribus Unum said with a slight variation. I’d buy a new hard drive, put down a new install on that, then slave in your old drive. See if that old drive isn’t totally trashed. If not, I’d scan it pretty quick for viruses. At least any data on there may still be good. Hopefully, much of it is still intact. In any case, you have a bunch of work to get back square one. Sorry for your pain. I’ve had similar pain a number of times with no easy road back.
Run msconfig and uncheck anything that sits under the covers and runs updates like Adobe and others. Do this on a monthly basis as they tend to reset themselves whenever you run the software. Sometimes you can set 'no updates' with the software, sort of like Firefox.
If you have your install DVD, boot from that and see if it can repair your drive.
Do you have a cd for the operating system or a system repair cd? If so you can try to boot from the cd and do a boot repair.
It sounds like when you pulled the cord, some of the windows driver files got corrupted.
As others have said, try safe mode first. What you want to do is run a disk check if you can get there.
If that doesn’t work, google recovery console, and run a chkdsk in recovery console.
If that doesn’t work, if you have an OS CD or DVD, boot it and do a repair installation.
All three methods result in the loss of no data or programs.
(99% of the time barring you had an actual hardware failure, and Adobe running an update at the time was a coincidence)
Yeah, sounds like a bad hard drive might be the culprit. Boot from CD (get a live Linux distro if you have to) and try to fix it, but I hope for your sake your data is backed up.
Spell-check is also malfunctioning on your present computer.
Many here already told you a few of the best options... but I dont believe anyone has mentioned the problem that got you in the mess in the first place..
ANYTHING Adobe, update/upgrade direct from their site... NEVER let it do an auto-update.
It can cause instances like this... AND there are many exploits that people fake you into installing virus/trojan/loggers through the Adobe update pop-up.
I wish you the best of luck, and remember to NOT use the auto.. cancel and go directly to their site if there is an update ;)
Just asking but is it not wise to turn down anything offered unsolicited from anyone
I agree. Boot from a different disk and run chkdsk /f on your system drive (presumably drive C:).
NOW ya tell me.
reason I aks is I have a new mac and have stayed away from Adobe stuff cause I heard about some infections frm them.
Is it ok to go directly to them/Adobe?
Some videos require Adobe Flash.I dont want to screw up the new puter
Don’t worry, messing with adobe on your mac won’t have the least affect on your new golf club.
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