OK — LEGO officially rocks!
These are good people!
Blurry screen alert.
The history of Lego. Very nicely done and made in a way a child would enjoy. It is 17 minutes long.
http://www.youtube.com/watch?v=NdDU_BBJW9Y
I would like to know if the free Emerald lego train set came from corporate hq in USA or Europe ?
Love the Lego stores and Lego Lands in Europe.
I used to listen to an Australian who had a radio talk show in the Tidewater Virginia area. He was born and raised in Ireland but I am not sure when he became Australian.
Anyway he told a story one day which I thought was funny. He accidentally knocked over his Mother’s tea tin and it got all over the floor. The kid not wanting to get in any trouble swept it up and put it back in the tin.
Several months later a man in a suit visited them. After he left, the kid asked his Mother who he was. She said that was the man from the tea company. She had written him and told him his tea was full of dirt and debris.
He had personally brought her some replacement tea.
Times are sure different now.
My kids have evolved from Lego to Minecraft. But they STILL love Lego. This is great.
Great company. To bad even with almost completely automated production they moved manufacturing off shore.
TWO heartwarming stories from Lego in two days. This is just great.
Legoland caters to homeschoolers with special discount days that are about 25% off regular prices. True, that does not include the first Saturday in June, but they do not shun us either.
One of my frat brothers from university has a sister who works there. Tells me that employees really love going to work there, especially the designers for Lego. They literally hand the prototypes to the employees who have kids and allow them to bring it to home with them, but the condition is to ask the kids “what do you think?”. That’s the culture there. Not even my former classmate who works at EA Sports are allowed to bring the beta versions home with them..
Here’s another story about Lego:
I love LEGOs. I had a big bucket of them when I was a kid and my imagination went crazy. Even today (at 48) I like LEGOs. If I had a bucket I’d be creating things with my grandchildren. As it is they are pretty costly now so we use wooden blocks. They’ve got some pretty good ideas of things to build so far. I believe a castle is their favorite thing so far.
And of course I challenge them with questions of “how easy would it be to knock it down by removing the fewest blocks?”
Moms and Dads, don't throw the Lego away when your kids "outgrow" it. You never know when they might decide to get back into it again, and it's great having the old Lego to mix in with the new.
Awesome.
We buy exactly the Legos we want from eBay all the time. You sure can get a lot of cool Legos used.
Now that IS customer service. LEGO shows it not only stands behind its products, it knows the importance of keeping customers happy.
And if you can’t do that, you won’t remain in business. Your customers are your most important asset. And if you can’t take care of them, they won’t do business with you again.
Lego shows how its done - or should be.