[Hot Tabasco]

That's a common occurance, especially if they have no ability to track down the thieves.......

I'm sure there's millions of $$$ in late fees that can be recovered if collection were turned over to a private collection agency....

I know, too much to ask.......

As a side note, I suspect most of those overdue items are DVD's...........

[MHGinTN]

Since this is New York, are they sure there was not a scam, making paper trials for purchases then a card reference for a non-existent book, then a checkout and no return, netting the funds sent for purchasing the book, then the tax write off for stolen books, etc?